Power WizardReviews of powerwizard.com

This company claimed they are always shopping for the lowest rates and it appeared to be the case the first year or so. They started me with one company then when that company appeared to be raising their rates, they switched me to another company (which is what they advertise). But after being with the second company for a couple of months, I began to see my bill higher and higher each month. The electric provider claimed it was inflation or some crap like that. Well after about the third or fourth month and bill steady rising subtly, I decided to look at the other providers and compare rates. TXU was a lot lower. So my wife decided to give Power Wizard a call because it appeared that they were not doing their due diligence with regard to "constantly shopping for the lowest prices" for you as they advertise, my wife finds out that Power Wizard signed me to a 5 YEAR CONTRACT!!!!!!! This blew my mind as I myself, would have NEVER committed to a 5 year contract with anyone as prices do change from year to year, which is how Power Wizard claims the market works. Still working on getting out of that contract and will update as soon as I work something out. But for now, Power Wizard is a joke!

My wife (moving) recommended Power Wizard to me, I figured why not. They setup my service, at about 1.5 cent per kw/h than I could find, not the end of the world. Then I discover they gave the wrong phone number to the electric company (one digit was wrong so I never got confirmation calls from the power company) and the same day we discover that they gave the wrong social security number to her new electric company meaning she can't access the account for that address without MAILING paperwork to prove she is who she says she is and that it was an error. Otherwise she has to just cancel the service (at a cost) and sign up for new service. I would not use Power Wizard's services again if this is the lack of attention to detail they have. It was supposed to save time and money and now MUCH more time will be spent fixing these issues. Unrelated, they also have typos on their password reset screen, apparently quality control is lacking everywhere at this company.

ROBBERY!!!!! I signed up with power wizard and 2 highest winter bill I have gotten in the 20 years I've lived in my home. My house has gas to run most of appliances.Then when cancel with power wizard you get hit with a early termination fees from the company they signed you with. Shop electricity providers yourself. Don't give your money to these thevies!

Broker switched me back to Power Wizard without notifying me. Also tried to bill me today for Norton. Stay away from them.

Gexa energy charged $143.50 on my credit card, it was not the amount being used for the month of October. I pay all my Gexa bills from checking account. I have tried to resolved the matter with gexa. But nothing has been done. I tried to get help from power wizard and no help. I have talk to the Stafford police dept. they referred me to public utilities commission. That’s the step I’m taking.

I thought I would be getting a better deal on my electricity and that was a HUGE fail. Your company placed me with the most expensive carrier in Houston and now I'm stuck in a contract that your company refuses to break. I have found much better deals on my own without having to pay your company $100 annually. You also shipped American customer service jobs off to another country and those folks can barely speak English. They really have no clue as to what they are doing. There is no way to speak with someone here in the states any longer. Not at all impressed with your company!

The first year with power wizard was great. My energy bill was greatly reduced. After year one, they switched my provider and my bill has more than doubled. Not happy this year.

I was charged $1150 for 2 months of electricity . Apparently I had to renew my contract after 12months of use. When I was with txu it renewed every 2yrs without question they did it automatically.my monthly bill was$225 on regular but here I had to pay $1150 in 2 months.. VERY DISAPPOINTED!!!