Powerstep® pre-fabricated orthotics are available in a variety of styles with various levels of cushioning and foot support, clinically proven to improve comfort and alleviate pain associated with a variety of foot conditions. Trusted by consumers for over 80 years, Powerstep® continues to expand the product line to offer comfort, support and style with recovery sandals and slippers.
Powerstep (powersteps.com) has 1,007 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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Claim this listingPharmacy & Medicine · Mentor, Ohio
Excellent
Pharmacy & Medicine · Maria Stein, OH 45860, Ohio
Excellent
Pharmacy & Medicine · Cleveland, Ohio
Average
Pharmacy & Medicine · Fairfield, Ohio
New
Showing 32 reviews with 3 stars · Clear filters
Evelyn D.
Good support but needs a little more cushion.
Response from PowerstepDec 5, 2019
Hi Evelyn, If you'd like to contact our Customer Service department at 888-237-3668, they can see if there a product better suited for your needs with more cushioning. They'll be happy to process an exchange for you! Thanks for choosing Powerstep!
Tom Allen L.
I ordered the Tri-laminate Diabetic insoles because they appeared to be much thinner than the ones prescribed for me by my doctor several years ago. They were, in fact, much thinner. That's the good news. The not-so-good news is that they were so wide, I couldn't get them into my shoes. They are trimmable, but, they also appeared to be so hard that I feared there would be no give to them at all. Rather than try to trim them to fit and then find out they were much too hard, I chose to return them. I give Powerstep high marks, however, for customer service. The young lady I spoke with was quite friendly and informative.
Kasey T.
I have loved other pairs of inserts I have gotten previously. This time I went with the higher arch type, unfortunately the heel cup is also bigger. This pushes my foot forward so much that my toes rub on the front of my shoe. I don't wear these much. So, just get the regular kind, not the max ones.
Response from PowerstepNov 15, 2019
Hi Kasey, We apologize for the inconvenience! The Pinnacle Maxx is intended for more moderate to severe pronators and has a firmer arch and posted heel to help address these issues. If you'd like to exchange the Maxx for the standard Pinnacle, please just give our Customer Service department a call at 888-237-3668 and they'll be happy to process the exchange for you. Thanks! Jennifer
customer
I expected them to help with my foot pain like the ones I got from my podiatrist. No improvement.
customer
My knees still rub together but my feet do feel good!
T. B.
I bought the 'original' Powerstep as recommended by my orthopedicdoc for Plantar's Fasciitis. It is OK, as in average for helping with heel pain. The arch is very good support given it is not a custom orthotic. But the heel should have more padding.
customer
Made my neuroma flare up. To tight in steel toed work shoes, even after taking out the insoles from shoes.
Response from PowerstepSep 20, 2018
We're sorry the selected product didn't work in the steel toe shoes. Please give our Customer Service department a call at 888-237-3668 and they'll be happy to help you select the best product based on use and footwear type. Perhaps we can exchange the item you purchased for a better suited product. Thanks
customer
I love the product. My issue was this customer service. I tried to apply a discount code, it wouldn't allow me to. I immediately sent in an email and never received a response.
Response from PowerstepApr 24, 2018
We try to respond to each and every email. If we missed your email, we sincerely apologize! Please contact our customer service department at 888-237-3668, and we'll get you a coupon code for use on your next order.