PowerBlockReviews of powerblock.com

Powerblock has incredible customer service in an era declining customer service. I've had the Urethane dumbells for 13 years. many military moves, lots of use. they were dropped from the back of a truck onto the pavement and snapped some the weights. Not under warranty. Powerblock (thanks Ashley) replaced the broken parts (obviously not normal wear and tear) without a fuss. Incredible. i'm a loyalist for life. Bought a new set of Pro 100s for other house. You can't go wrong with Powerblock!!!

Love em'...I decided to get back in shape recently and told my family to buy me the Powerblock Pro Exp 100 as a gift...they feel like premium quality and really gives me a good pump! You get used to the shape after 1 workout...I would absolutely recommend to everyone I know!

Great service! I emailed them pictures of my damaged item, then was able to call in and talk to someone directly about my inquiry. They had my issue resolved within half an hour, for very little cost! I would give 6 stars if possible!

PowerBlock doesn't just manufacture the "World's Best Dumbbell." They back it up with what may be the world's best customer service as well! Since 2007, my wife and I have owned and operated a personal training company, Kennedy Fitness, and we've chosen to exclusively use PowerBlock dumbbells both for our clients and for our own personal use at home. They've been nearly flawless, and it's in these rare cases of even minor issues, that PowerBlock's customer service has surpassed all our expectations! After years of hard use, I called to inquire about a fresh set of decals to refurbish these incredibly durable dumbbells. I was happy to pay for them...but PowerBlock wouldn't hear of it. They sent me a kit that had my dumbbells looking nearly new again. Then after several more years of hard use, the plastic handles of our smaller "sport blocks" (we have the 24 lb and big 90 lb units) finally broke. I again called to inquire about replacement parts...and for just the cost of shipping, I now have new & improved handles! Before starting our own company, I used to work for Porsche. Working for them I got to know what TRULY world-class customer service is...and I'm hear to tell you, PowerBlock has it! Real people answer your emails and calls. They go above and beyond even my high expectations. They really do make the "World's Best Dumbbell"...and then they stand behind it! #CustomerForLife

You guys have the best customer service department of any company I’ve ever dealt with. Obviously, the products are amazing, but the little things are what matter. It may sound trivial, but I wanted to replace the decals on my U70’s and U90’s. The guys at Powerblock didn’t even hesitate to send me exactly what I needed within a week. Like I said, it may sound trivial, but if they’re that on point for the little things, I can only imagine that any major issues I have will be handled quickly and with very little effort. I’ve been using Powerblocks for over a decade and I could not be happier. Thank you for the great products and excellent customer support.

Fantastic customer service! Very responsive and quick to mail out replacement parts. Thank you!

On November 8th my family and I lost everything we owned in the Camp Fire that tore through Paradise California. I can't even begin to explain what that feeling is like. And I have a hard time expressing that lost feeling into words. To get businesses and companies to honor their waranties, or consider helping with loss can be a true hassle. Through our on going struggles to find housing and replace things lost in the fire I approached Powerblock about the equipment that I had lost. I had ordered Stage 4 Dumbbells and bars from them close to two years ago. My Wife, Son and I have had great times getting healthy lifting and bonding through workouts in our garage, and have sincerely missed those times! But Jason from the Customer Service Team changed that. He was caring and patient and worked hard for us, and got all of our equipment replaced and now we may be homeless, but we get great joy on being able to workout and lift together again thanks to the caring people of Powerblock! We love our adjustable dumbbells, EZ Bar, Straight bar, Dumbbell rack, and KettleBell Atachment, and know that through superb quality and great customer service we will have them for life! I highly recommend using Powerblock for your needs! - Hops

Love my powerblocks, very good investment.....i have the u90 set with the straight bar and kettleball handle, space saver by using all of powerblock equipment