Extremely poor service and false delivery promises (AWB: 4818819390)
My experience with Postshipper has been extremely frustrating and disappointing. They failed completely to deliver my shipment as scheduled, providing misleading delivery dates that directly disrupted my travel itinerary and caused significant personal damages. Furthermore, like many other reviewers, my shipment was mishandled and split without proper justification. I have already escalated this matter officially through a formal bank chargeback dispute and a consumer protection complaint. Avoid using their unreliable services if you value your time and money.
FA
Fahd
Totally waste of time and energy
Totally waste of time and energy. If you want real struggle then deal with this company
Just avoid at all cost
MF
manal F.
Profit over customers – disappointed with UK branch
The UK branch unnecessarily split my 16 kg clothing shipment from Next UK into two cartons, increasing the volumetric weight and shipping cost.
I previously shipped 20 kg from the same store in one carton with no issue. My request to repack was refused without a valid explanation.
This feels purely profit-driven and has cost them a long-term customer.
MK
Margarita K.
I have been using Postshipper since…
I have been using Postshipper since 2018 till now.Is the best from the all other shipping companies and I have tried them all 😄Fast and reliable and always I receive my goods in an excellent condition!Very responsive and especially Adam from UK
Thank you and continue doing this great service
EA
Eng. A.
Overpriced and really bad service (used…
Overpriced and really bad service (used to be much better)
They will cause you issues with customs due to their misleading item names, and will try to overcharge you in any way they can... just a mess. Now looking for a new provider.
JA
jaber A.
One of the Worst Shipping Experiences Ever – Avoid at All Costs!
I had high hopes for Post Shipper based on the hype — but it turned out to be one of the worst shipping experiences of my life.
📦 My package was marked as received — then lost in their warehouse!
And all they could offer was a tracking number that led nowhere.
⏳ An “express” shipment meant to arrive in 6 days? It took ONE FULL MONTH.
My second shipment? Lost since September — no updates, no explanation, no trace.
📉 Service is slow, unorganized, and completely unreliable.
Their tracking updates are inconsistent, and customer support treats you like you’re bothering them — not like a paying customer.
💬 Communication is cold and unhelpful.
No one gives you a clear answer. They either ignore your questions or shift the blame.
🚫 They dump everything on DHL.
When something goes wrong, they claim “It’s DHL’s fault” — but I paid Post Shipper, not DHL. It's their responsibility. Period.
📦 Even packaging takes 4–10 days or more!
The whole process depends on employee mood. Zero consistency or professionalism.
💸 After a month of stress and delays, I was offered just $25 in compensation.
Insulting.
⚠️ Bottom line:
If you want to waste your time, money, and mental health — go with Post Shipper.
Otherwise, stay far away. Too many better, more professional companies out there.
🙅♂️ Not “thanks” to them — but thanks to my patience for surviving the chaos.
LI
life is F.
Good/Fast service
this is my second shipment very good and fast service. and for me i found using the postshipper website is better than the mobile app. the postshipper app needs improvments
also they have whatsapp number for support
TS
TASNIM S.
One of the best Freight Forwarders in USA
Well it’s my 3rd shipment from them,
I agree that they are pricy, but you should know that they are using DHL services and they merge your shipments so fast, also they have good customer care representative and I want to thank personally Mr. Adam for his kindness and special care to my shipments