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Post Malone Shop (postmaloneshop.com) has 28 customer reviews on Five Star Index, with an average rating of 1.4 out of 5.
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28 approved reviews, newest moderated first
Матвей Н.
Made an order in january 2021. Haven't received anything by June 2021. Got an email stating I'm getting a refund - but I got no money back actually. Are they just lying? No response from support on my emails as well. My worst online shopping experience yet. I want to sue them.
Riley R.
I ordered a shirt in April and still haven't received the order in June. I've attempted to reach out to customer service. When you call it says no one is available then hangs up on you, emails just never get a response.
Alilly
Submitted my order on March 9. This is March 30th and I haven't heard a word about my order. I contacted customer service twice and received no response. I'm filing a claim with my bank tomorrow, just came here to leave a review first!
Aiden
If I could give negative stars I would. Ordered something in February and received noticed that it was so be shipped on 19 Feb via ups. I got a tracking number and everything. Needless to say, over $100 later and a month later, no package, and still no response from customer service. COVID-19 my ass. This is just plain and simple terrible customer service.
Rafa
This is by far the worst online shopping experience. I ordered a T-shirt 3 weeks ago and its still has not shipped. Customer service does not answer calls and sending them emails is useless. Try to contact thru Instagram @livenationmerchandise and only getting promises that customer service will contact me.
Jam
I love my man Posty but this is the worst online shopping experience I’ve ever had. I ordered my merch in November and it still hasn’t shipped (it’s now February).
Caleb
Wow I’ve literally waited a whole year to the day and a cassette that I bought still hasn’t come yet, they stoped sending emails and replies back n may of this year and I haven’t heard anything since, please do not buy from the post Malone shop because whatever you order will not come!
Them S.
I ordered 2 Cassettes in late 2019 and never received them. They kept delaying my order and in mid 2020 July, I asked to get a refund for my order. They said they would process my refund, but ended up with a problem in the process so I gave them another payment option. They said it’ll process within 10 day. It’s been a whole month now and I still haven’t gotten my money back.