Marcelo M.
IT´S A PIECE OF GARBAGE !
I am extremely unhappy with the platform. We are unable to post on Instagram, the support team is not responding properly, they are giving generic and superficial responses. We pay for it !! IT'S A PIECE OF GARBAGE!!!
Response from PostlyDec 29, 2022
Sorry about your experience, however, Posly is controlled by the social platforms, every user has to follow the rules. For instance, the following rules must be followed for Facebook and IG publishing 1. You must have admin access over the pages/groups 2. You must accept all permissions while connecting your account 3. You must add the Postly App to your facebook group's settings 4. Your instagram must be a business account (for now we do not have personal and creator account support, we will soon) 5. You connect your IG via facebook and more rules here: https://www.postly.ai/knowledge-base That said, it is also good to be nice. What does it profit a first time user to start screaming at service agents at first point of contact? Some of your texts are below: "o sistema nao esta publicando no instagram !!! que tela voce quer ???? I am extremely unhappy with the platform. We are unable to post on Instagram, the support team is not responding properly, they are giving generic and superficial responses. IT'S A PIECE OF GARBAGE!!! " and a lot worse content to even post here... Let us try to be kind in our dealings, because to build and manage a SaaS product is not easy. Follow instructions (we have a lot of information on the website) and when you encounter any issues, have some patience. Thank you.