JaLee
Shipping and receiving timelines
Website states all orders received prior to 12 noon are processed and shipped same day. After a delay in receiving our order, Melissa the CSR was extremely helpful in troubleshooting the mail system delay and coordinating the tracking of the package.
Response from Poster Compliance CenterAug 6, 2025
Thank you for your feedback. We’re proud to maintain a 95% next-day shipping rate, though there can be exceptions. That said, a delay of 10 days is definitely not typical, and I’d like to look into this further. Unfortunately, your review wasn’t linked to a specific order, so I don’t have the details I need to investigate the issue. When you have a moment, please contact our Customer Service team at [email protected], and we’ll be happy to assist you directly. We appreciate the opportunity to make things right.



