Posted AppReviews of postedapp.com

I’m sharing this timeline and my experience to warn other creators, app owners, and marketers about the deceptive customer support and refund practices at PostedApp (postedapp.com). I accidentally initiated a paid subscription and immediately tried to cancel and request a refund. What followed was a complete textbook example of using "dark patterns" and technical roadblocks to trap a customer: Broken Support System: When I tried to contact support immediately after the purchase, their "Chat With Us" button was technically broken and completely non-functional. Clicking it did absolutely nothing. (I have screen recordings proving this). Ghosted Scheduled Meetings: Since their chat was broken, I used their official booking tool to schedule a call to resolve the issue. I joined the meeting on time, sat there waiting, and their team deliberately ghosted me. Nobody showed up. (Screenshots attached). The "New Account" Trap: Out of frustration, I created a brand new account and booked another meeting. Unsurprisingly, they actually showed up to that call because they thought it was a new sales lead. Ignored Promises: During that call, the representative told me they "don't handle refunds directly" but promised to escalate it to the relevant team and get back to me. Weeks have passed with zero followup. Ignored Refund Request: During the meeting, they claimed the support button was working again. I tested it, it finally opened, and I submitted an official refund request right away. It has been met with complete silence ever since. (Proof of submission attached). I have already reported them to their payment processor (Stripe) for policy violations and dark pattern practices, and initiated a chargeback dispute through my bank with all the video and screenshot evidence. If you are considering using postedapp.com for UGC or influencer marketing, be extremely cautious. If you ever need support or a legitimate refund, you might find yourself dealing with broken buttons and ghosted calls. Has anyone else experienced similar dark patterns with this platform? (Note: Attaching all screen recordings of the broken support button, screenshots of the empty meeting rooms, and proof of the ignored refund requests below.)

They ended free trial early and charged $500. Getting them to refund is a hassle and have been going back and forth for days, will just chargeback probably. AVOID

scam company , be careful

I signed up for a trial, cancelled because the app didn’t meet my expectations and realised way too late that I got charged $500 anyways. I don’t think I’ll get a refund, you‘re asked to fill out a 20 step form and if they don’t reply within 7 days that you don’t get your money back. I mean wth kind of tactic is that?

definitely is a scam company. I sent a refund request and got no support. There are no creators inside the app. They charged me while I was on the trial. Do not recommend. Read reviews before you sign up.

They didnt want to pay me after I did the videos saying they sent the money to me I even got proof of them saying they sent it I ask them for a transaction ID number and they block me freeze my account wow

I signed up for a free trial, quickly realized the app wasn’t for me, and closed the tab. End of story—so I thought. A couple of weeks later, I spotted a -$500 charge on my bank statement. Honestly, I might have missed it if it hadn’t been larger than all my other subscriptions combined. I contacted support, politely asking for a refund since I hadn’t used the app at all. Instead, I was sent a ~20-step form and a list of شروط longer than the app’s feature list. I was told that if management didn’t respond within 7 days, I could basically kiss my money goodbye. Shockingly, that’s exactly what happened. It feels like every possible tactic is being used here to squeeze money out of people who simply forget to cancel a trial. I can’t say much about the app itself, but they’re extremely efficient at charging you—and remarkably unhelpful when it comes to refunds. Would not recommend.

They will take $500 and not give it back. Didn't even realise I was signing up to this trial. There's no way to contact them from their website either. Definitely a scam.