PostableReviews of postable.com

DO NOT ORDER! Yes, their cards are cute, funny, original, etc. It's a great concept but it's executed TERRIBLY! The order fulfillment speed is abysmally slow, the tracking is non-existent, and if an order doesn't show up they just blame the post office. They take no accountability, offer no solutions, and don't provide the service they are offering in the first place. There are PLENTY of other card manufacturers/mailing services, use one of them!

Do not use this company! I purchased my holiday cards from them and they still haven’t delivered. The “tracking” system is fake and a joke. They said the cards would be delivered on a Sunday and now Christmas Day. They can’t provide me anything proving they sent the cards. With as many cards as I sent, one should have been delivered by now. A joke of a company.

This is the worst company I’ve ever dealt with. About a month ago I ordered and paid for 2 birthday cards, one for my mother, one for my sister, they both live in the same town. A few days later I received an email saying your cards were mailed via USPS and should arrive in 2 to 7 days, two weeks later the cards never arrived. I contacted customer support via email and the person offered either to “re send them” or full credit towards my next purchase, I chose to have them resent, two weeks after that my sister received a birthday card and my mother still hasn’t received a birthday card, they sent 2 cards a month ago, then sent 2 more for a total of 4 cards. Out of those 4 cards only one card was received by my sister one month later and to this day my mom still hasn’t received a card. Luckily I disputed the charges and got my money back. Do yourself a favor DO NOT USE POSTABLE

Postable is a fantastic idea, and the recipients of the cards I've sent say that they are beautiful! I love the selection of cards and the usability of the site. I also love the simplicity and look of the webpages. My only critique is that the cards I sent didn't get delivered until 5 or 6 days after I ordered them. So the day I expected them to arrive, I received a notice saying that they were "on the way!" So think way ahead if you're going to order from Postable.

I only sent about 8 cards, and they somehow completely messed one up. They managed to change what I wrote and sent it to the wrong person. I was also going to send another pack, but they changed the font, and it looked like the wording was going to be cut off. They also make it seem like you can customize each one individually, but apparently the font will match across the entire project.

False advertising. This company is trash. When I ordered my cards it was based on a clear and definitive statement on their site which said cards would be mailed "the day after placing the order". Well they were not mailed until after business hours more than two days later (so essentially, 3 days after order) which completely screwed delivery time. AND EVEN WORSE, when they did finally go out they have two massive yellow lines running top to bottom on all of the postcards. Unconscionable quality control issues for a company that charges so much. Don't waste your money. Design your cards on Canva, print at CVS or Staples, and mail them yourself - or find some other alternative.

I ordered 40 cards on 7/30/2025 and my cards have still been saying mailed status and it is 8/15/2025. On their website it says it can take from start to finish around 8 days to be delivered. I am so disappointed in this service. I was sure by 8/10 everything would be delivered to my guests. There is no one to call and talk to. Only way I can find to contact is email.

UPDATE: READ THE ORIGINAL POST AND UPDATE AT THE BOTTOM. Iriginal Post: Just ordered a single card to send to a friend. I've never had an issue (I've ordered 4x). Then left my card on file for future use. The very next day I was charged 2900 dollars which was converted to Euros in India from the same company then credited back and then charged again and credited back again. They were either hacked or are crooked. Either way, they need to watch what's going on on their end. UPDATE: I tried contacting the company by their form which says open 24/7 and didn't hear back till after the "weekend". There was no phone and when I called the number on the credit card statement I believe it was a scam center as the person answering simply answered "PhoneDesk" ( actually what they said was "phonedex") when I asked who did I reach they angrily said Phonedex!. I messaged via Facebook and Instagram and even LinkedIn. No answers. Finally like I said they responded with a short note saying that someone had exploited a vunerablility in Stripe the CC processor, but we had been refunded right away. That was ridiculous. No apology for inconvenience nothing. It sounded like a couple of engineer guys and maybe a web designer got together to build it and have no customer service experience or cares.