PositiveReviews of positive.energy

AVOID AVOID AVOID The biggest rip off company i have ever come across. They get you to sign up and then within a month change my FIXED fees to double, then tell me its in the small print that prices may vary. I regret from the day i signed up with them and cant wait to finish the contract. This company should be looked into by the government as what they do should be illegal.

Should be zero stars Taken money out off my bank far to much money and still waiting for call back from manager Postive energy

This company are thieves if you want to be robbed then join them. I was not even in a contract with them and they were taking money out my account and then told me I could not leave them until I paid a balance I never owed!!

Worst company in the world, new tenant and changing the tenancy but they’ve literally been awful. Left me on hold for 1 hour then cut the line. Robin bhatti is cancer to your team… stay away!

If i could leave negative stars I would. This company should be shut down, they are fraudulent. They have 'mistakenly' taken over £2000 from our account for 'bills' incorrectly, and now are refusing to refund us, but instead keep saying they have added it as credit on the account! This is FRAUDULENT. Been ongoing for 6 months. Cannot speak to anyone but customer service who refuse to help. Ombudsman ruled in our favour, still refusing to refund. Going legal, but a word of warning to any potential new customers - AVOID LIKE THE PLAGUE!

Spectacularly appalling service. They've sent me over £1,000 of bills for last year which I had already paid last year before departing my flat. I had even written to them when I left my flat confirming that all bills had been paid and that my account would be closed. Baffled by the incompetence.

Do not use they only communicate when they want money or want to offer other services. I have tried on many occasions to get this sorted but they only want to offer telecom or card machine service. When I ask them about the on going case no1 wants to talk about it. Stay clear and read other reviews also has to different accounts on trust pilot so they look better.

Absolute joke of a company, I have a very small business, my current supplier went into liquidation and they took over my account without me know, when I got a new supplier they are trying to charge me over £2000 for 6 weeks gas only,,,,, now getting solicitor letter demanding the money has been going on for over 2 years.