PORTMANTOSReviews of portmantos.com

4.5175 reviews
Activities & Tours
260 liberty st, metuchen, New Jersey

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PORTMANTOS

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About PORTMANTOS

Discover designer travel bags & accessories from top brands at Portmantos, your destination for high quality travel fashion.

PORTMANTOS (portmantos.com) has 175 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.

Also known as: portmantos.com
Website: portmantos.com
Category: Activities & Tours
Location: metuchen, New Jersey
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 74% of reviews.
Latest: Most recent review: August 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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PORTMANTOS reviews

175 approved reviews, newest moderated first

Nicole N.
Aug 28, 2025
Great Purchase!
Thank you so much for the customer service to find the perfect item for my travel!
Response from PORTMANTOSSep 3, 2025
We are so glad our team was able to help you!
Erica N.
Aug 28, 2025
Great luggage and customer service
Great luggage and customer service. I talked to Nicole and she was super friendly and helpful.
Response from PORTMANTOSSep 3, 2025
We are so glad our team was able to help you! We hope to see you shop again!
Maor R.
Aug 28, 2025
Great business and quality products
Great business and quality products
Response from PORTMANTOSAug 28, 2025
Thank you for your kind words
Nachum S.
Aug 27, 2025
Fast shipping on request after cut off…
Excellent service! I requested fast shipping after the cut-off time and Portmantos still made it happen. Very reliable and accommodating highly recommend!
Response from PORTMANTOSAug 28, 2025
We are so glad you reached out to customer service about your order. We value our customers and will do the best we can to accommodate your requests. Safe Travels with your new carry on!
Robert
Aug 26, 2025
Great Company and Excellent Customer Service
Excellent company with great products and great prices, highly recommended
Response from PORTMANTOSAug 28, 2025
We strive to provide the best service to our customers. We are so glad you were able to find what you needed at the best price! Thank you for being a repeat customer and for taking the time to write a review.
Nikita N.
Aug 25, 2025
Great service
Great service. I got my luggage monogrammed on the spot fast and easy.
Response from PORTMANTOSAug 28, 2025
Thank you for trusting us at Portmantos! We are so glad you are enjoying your monogramed order.
Sandra M.
Jan 22, 2025
Return of item will cost you.
I ordered Travel Pro luggage on Amazon from Portmantos. There was no disclosure that returns were different than normal Amazon returns. The luggage arrived and we used one time. The handle malfunctioned -- basically would only come up half way when packed. I contacted Amazon and told them I did not have the box, plastic wrap or original packaging. I was told to send back to Portmantos and it would be refunded. Unfortunately when they received the product they credited back $.01 so Amazon didn't automatically refund. Now, I must pay to have them ship it back and contact the manufacturer.
Response from PORTMANTOSAug 28, 2025
I apologize for any inconvenience this has caused you. We will work together with amazon to ensure our returns policy is clearer to our customers. Customer satisfaction is our number one priority. Although amazon orders are different than our website experience we would still like to help! If you still need assistance with your order, please contact customer service at [email protected].
Joshua C.
Feb 14, 2024
Absolutely THE WORST company I’ve ever…
Absolutely THE WORST company I’ve ever dealt with. There’s no way there’s so many positive reviews here. Most likely paid reviews. First, they don’t know how to ship items and they will arrive damaged. Second, when you return an item due to their carelessness, they’ll lie and say they never got it EVEN THOUGH YOU HAVE PROOF OF DELIVERY. SCAM SCAM SCAM SCAM
Response from PORTMANTOSNov 11, 2024
Dear Customer, We have tried to contact you in regard to your order to confirm it has been placed on our store. It seems you have been targeted by a replica of our site as we do not have record of your information. We highly recommend continuing with a chargeback on this order. Please email [email protected] if you need any further assistance.

PORTMANTOSReviews of portmantos.com

About PORTMANTOS

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PORTMANTOSReviews of portmantos.com

PORTMANTOS reviews

Great Purchase!

Great luggage and customer service

Great business and quality products

Fast shipping on request after cut off…

Great Company and Excellent Customer Service

Great service

Return of item will cost you.

Absolutely THE WORST company I’ve ever…

About PORTMANTOS

About these reviews

More in Activities & Tours, New Jersey

Osiris Tours

The Explorer's Passage

Comparetopagency

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PORTMANTOS reviews

Great Purchase!

Great luggage and customer service

Great business and quality products

Fast shipping on request after cut off…

Great Company and Excellent Customer Service

Great service

Return of item will cost you.

Absolutely THE WORST company I’ve ever…