PORTMANTOSReviews of portmantos.com

PORTMANTOS reviews

175 approved reviews, newest moderated first

sunny
Dec 12, 2020
Great backpack.I Love it very much
Great backpack.I Love it very much
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Melissa B.
Nov 26, 2020
I love this toiletry bag and it was a…
I love this toiletry bag and it was a great price!
Response from PORTMANTOSJan 7, 2021
You made a great choice! Thanks for shopping. -Portmantos Concierge
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Peddler
Nov 20, 2020
Great Backpack,Great service~I love it…
Great Backpack,Great service~I love it very much.
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Natalya
Oct 1, 2020
Great service and item arrived really…
Great service and item arrived really quickly!
Response from PORTMANTOSOct 8, 2020
What a great choice! So glad to hear your item arrived in a timely manner. Travel Safely, Portmantos Concierge
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Mollie P.
Sep 17, 2020
Klymit Pump
I ordered at last minute a Klymit pump for my road trip. It arrived quickly and came in very handy.
Response from PORTMANTOSOct 8, 2020
We are so glad you were able to get your klymit pump in time for your trip. We appreciate your review. Travel Safely, Portmantos Concierge
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Kari
Aug 29, 2020
Ordered the deuter backpack for my…
Ordered the deuter backpack for my toddler, i got it within a couple days. Great service!!
Response from PORTMANTOSOct 8, 2020
Such a great backpack! We are so glad you were satisfied with our service. Travel Safely, Portmantos Concierge
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Jason C.
Aug 16, 2020
Poor customer service and lack of response.
I ordered a Timbuktu suitcase in a certain style and received the wrong style. Tried calling and got a voicemail as well as emailing with no response. I also paid for FedEx 2 day shipping since we needed the bag for a trip and paid extra for the bag and shipping and came via UPS Ground. I could have ordered the same bag from Timbuktu and received 10% off. Very disappointed in their customer service and lack of response.
Response from PORTMANTOSAug 24, 2020
Dear Customer, I apologize for this inconvenience. Customer service will reach out to you and make this right. Travel safe, Portmantos Concierge
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Matthew
Jul 16, 2020
An excellent experience throughout
Best price anywhere for the item, order was fulfilled quickly (especially considering the virus slowdown), and the expedited shipping arrived as quickly as it should! Thank you very much.
Response from PORTMANTOSJul 22, 2020
We appreciate your kind words and support during this time. We are working diligently and safely during this time to ensure that all of our customers are satisfied. Stay safe, Portmantos Concierge
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