Privately-owned concept restaurant company with 38 Midwestern United States locations including Portillo's Hot Dogs, Barnelli's Pasta Bowl, Barney's, The Keywester, and Luigi's House.
Portillo Restaurant Group (portillos.com) has 19 customer reviews on Five Star Index, with an average rating of 2.4 out of 5.
Also known as
portillos.com
Website
portillos.com
Category
General Restaurants
Listed on Five Star Index
2026
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Most recent review: October 2026.
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I stopped here to get a hotdog and a drink. It was about seven bucks. I was kind of shocked when I opened the hotdog and it was smaller than the one I get at the front door of the Home Depot. Not to mention the Home Depot one is 100% better, if you’re a hotdog place, you should probably have good hotdogs that’s all.
CJ
Carleen J.
December 2023 Experience:
I was with 2 other friends to get lunch on a Friday afternoon.
We all had "sticker shock" with the current prices. More money less food, and add on prices.
I ordered an Italuan beef sandwich. The staffer asked, " sweet or hot peppers with that?" I foolishly thought that was included in the $7.79 price. I was charged another $ .75, bringing the price to $8.54.
The "small" fries did not even fill the small bag, at $3.19. And I had an ice tea, for $2.48 The bill was $15.00, with tax.
The ketchup cups are so very tiny that you have to use 3 for a normal condiment size of one. The cup for the ice tea holds 24 ounces of liquid, but Portillo workers fill the entire cup with ice cubes so you can only get maybe 8 to 12 ounces of liquid.
I know that times have changed since COVID, but I miss the old PORTIILO menu with they're ribs, different soups and salads. Now, it's all about cutting corners, serving sizes, and "extras", for a larger profit.
Too bad, so sad, because I will not return to your restaurant, and neither will my friends.
CT
Charlotte T.
Ordered chopped salad
Ordered chopped salad. It is sub post to have bacon and chicken. Do they use a tablespoon for that? I have little bits of shredded chicken and don’t see or taste bacon. I haven’t been to crestwood, I’ll. In over a year. I see why I stopped going there.