portebanking.comReviews of portebanking.com

I am quite disgusted with the porte card in general. I am charged a fee everytime I withdrawl money out of my account. This fee can be anywhere from $15-$25.00 every month. my check is direct deposited and I am appalled that I am charged a fee just to pull my own money out. On top of that I am charged another $9.95 fee if I don't have a monthly deposit of $1000.00 or more. I also had an issue with my card being charged a $150.00 hold fee when I put gas in my car. I began to panic and thought someone had gotten a hold of my card. I called customer service and was told that hold fee was put on the card anytime I pay at the pump. I explained to customer service that I went inside the store to pay for gas and not at the pump. Thankfully customer service was able to reverse that charge. How does this card benefit anyone??? Porte is making an extra $200-$300.00 every year off these fees. My paycheck is already taxed as it is. Why should Porte feel the need to take from it as well.

Company shut my account down after I filed a dispute over a goods not received. They refuse to let me fight the dispute dispite me having confirmation from FedEx that it wasn't delivered. And now my account is shut down with no way of fighting it.

I don't even have an account with them, but they keep sending emails about cards I've ordered. I tell them I don't have an account and they cancel the card. Then a couple of days later confirm that a card is on its way. They don't understand that someone has the wrong email on their account.

I needed to get 3k authorization removed, the order on the merchants site was canceled, porte only has indians from netspend call centers as support. I have been trying to get my funds released for 3 weeks, but the customer support agents barely understand english. Do not use them at all.

one word, DISINGENOUS I signed up for this bank under the premise that I would receive a $100 bonus for, A: signing up using a friend's referral code and B: receiving a $500 direct deposit to the account. I combed over the fine print for the offer and there were very few qualifications so I did it. Lo and behold, there were a few qualifications they so conveniently left out. You must be a first-time Netspend user and your friend has to also receive the direct deposit. When I reached out to the support team, they were unable to clarify why this information was left out and seemed generally confused about what they did in general. It really just stood to frustrate me more. The whole message here is, if it's too good to be true, it probably is.