Porcelain Advertising LLCReviews of porcelainadvertising.com

Stole my money. Do not buy you will regret. Purchased a 970.00 sign over a year ago and at first they strung me along until October 2025 when I asked for my money back totally ignored us. Total scumbags!

SCAM! BEWARE! Ordered $1,600 sign from Porcelain Advertising 11/3/2025. Non existent customer service with a fake voicemail lying about how important it is to be a good company. 6 months now and still no sign or refund and they wont answer emails or calls. Jessica Felix answered the phone once and lied that it would be shipped the next day. I am getting an attorney involced this week. DO NOT BUY, THEY WILL STEAL YOUR MONEY AND IGNORE YOU!

The signs are top quality!

I ordered a sign in December. Did not receive the sign I actually ordered but received 2 signs I did not want or order and still want the original sign I ordered. Appreciate trying to make it up but instead of a refund you sent me two signs I dont want. Here is my original order???? Glad I didn’t buy something more expensive like a neon sign.

Worst customer service ever…. Zero communication. Placed a large order October 2025 and never was able to contact anyone about it over phone or email through their website. After couple weeks did a chargeback but since it was past their refund period I am out hall my money as American Express honored their return policy. The reason i waited so long was because I was trying to talk to someone about my order. Stay away and buy elsewhere

I ordered a neon sign in July 2025 which I never received. For the first 3 months the company was communicative, apologetic and remained confident I would receive my sign ‘soon’. However, after 3 additional months passed (6mo. total) the company’s responses became vague and delayed so after 6 months I decided to formally request a refund to which the company never replied. Unfortunately, my experience was quite unsatisfactory and I would use caution before placing an order.

Order was placed on December fifth and I just received it today, March twentieth. The item was exactly as described and in great condition. They also sent an additional porcelain sign, which was unexpected and in great condition as well. I would rate the porcelain sign 5 stars, the second one I received was an offering for the delay in shipping. The reason for the low score was due to the length in time from order to receipt

The order never shipped. After repeated inquiries I requested and was given a refund.