DonnaK
The Best of the Best
I work in a busy Emergency Room so I have high expectations of customer service. I rate this business over 5 stars as they set the bar very high for customer service. When I made my first order, there was a delay in getting my item due to the usual covid slowdown. When I contacted them, I got an immediate response and not a form letter, a personal reply with an apology and reassurance my product would arrive soon. When it arrived, I was amazed at the quality of the scarf/mask and the sharpness of the photo. As most pet owners do we have photos of our pets on other items. I have a blanket, a mug etc. However, I have never seen great quality in any of these products compared to Pop Your Pup! Most noticed is the sharpness of their photos and the quality of the material. I have ordered 3 of them and recently a phone case that I should receive soon. I have received numerous compliments ( of course my dogs are the cutest!). I have been working many hours since Covid began and after wearing surgical masks and PPE for 12 hour shifts, I look forward to wear a mask which makes people smile. THanks to Pop Your Pup, I no longer have to shop anywhere else!!




