PopmoneyReviews of popmoney.com

Garbage! Absolutely the slowest transfer service available. Poor customer service, even my financial institution is tired of dealing with them. Use Zelle or cash app. You can get a money order and mail it faster then these jerks move. Just go out of business already and stop spreading your disease to other people.

ABSOLUTELY HORRIBLE to deal with! Literally hours on hold. Finally someone answers and says they have to transfer to another dept. Then more hold - THEN THE SYSTEM HANGS UP ON YOU! Multiple tries on multiple days and just cannot get their "security" hold resolved. I am sending money from one of my accounts to another of my own accounts. They put the send on hold for a fictitious reason! Then it is impossible to reach them!

Put my transfer on hold on New Year's eve for no reason. I have to pay my rent! To remove the hold I have to call them and for that I need to wait until Monday! That makes it 4 days late on my rent, having my money just sitting on the account. RIDICULOUS! Don't use this service, if you value your nerves.

Same as others. They charge a fee to hold your money for three business days for what? Go Zelle this is like early PayPal - slow, not responsible for anything, more of a disservice than service, and has zero value in the banking to banking industry!

I would rate it 0 stars if I could. I tried to use it one time through my bank and the person I paid had to wait 3 days, call popmoney, call her bank and still the transaction didnt go through. I wound up using Zelle instead and was a breeze. I had to call my bank to cancel the transaction and that even took 3 more days and the money was held up all that time. I will never use it again.

this system is so archaic. i only tried it because midland bank was promoting it my bank but midland sucks so im not suprised pop money sucked. my mom sent me $10 as a trial and i had it set up for automatic deposit but i had to go online and accept it and you cant go online through phone browser you need to do it on a laptop or desktop seriously is this year 2000??? Then it takes 3 days to go to my account even though its automatic deposit its pop money midland bank to pop money midland bank. Cash app, venmo, zelle, pay pal, chase quick pay all straight up are no joke 100000% better. Pop money its not hard you see how all those other apps do it. Catch up with the times or go out of business you are doomed for failure. You suck.

Poor customer service. I can't get a hold of anyone by calling their 877 number. I waited on hold for over 2 hours (a few times) and still no one picked up. When I e-mail them they say I need to call the 877 number. There are many other money person to person money transfer companies out there. Use someone else.

I would give this 0 stars if it was possible, but it makes you click at least 1 to leave a review. I wish somebody would have warned me before, Do Not use this. It is a horrible service. My sister tried to send me my money, a simple transaction from her bank account to mine, and it was such a horrible experience. After 3 days of jumping through they're hoops, sending them the "required" documentation for services, calling customer service 3 different times, they just completley suspended the account. It was such a terrible experience, we ended up canceling the whole transaction so we can use a different method of paying. Save yourself the trouble!!