Zak
Locked out for no reason
Locked out for no reason. Lost the money that was supposed to be transferred to me. SCAM!
Popmoney is an easy, fast and secure online personal payment service that lets you send, request and receive money directly from your bank account.
Popmoney (popmoney.com) has 133 customer reviews on Five Star Index, with an average rating of 1.2 out of 5.
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Banking & Money · Oak Creek, Wisconsin
Excellent

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Excellent
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Great
Banking & Money · Wausau, Wisconsin
New
Showing 123 reviews with 1 star · Clear filters
Zak
Locked out for no reason. Lost the money that was supposed to be transferred to me. SCAM!
Joshua F.
my payee has been using this for months to send me weekly fun money. suddenly this week at complete random popmoney said hey you need an account to get this money now. it is literally impossible to sign up for a new account on the website. you enter your routing number and you get a blank page 100% of the time. times like this is why there should be a 0 zero star option.
Cassie
DO NOT WASTE YOUR TIME!!!! I created an account which was restricted twice in a week without cause. No stars!!!!!!
David
For two months I have had issues with Popmoney. My most recent issue is they locked me out of my account. The representative at Popmoney had no idea why I was locked out. My bank forces me to use it. I complained to my bank with a recommendation to get rid of Popmoney.
John
Zero stars. Bullsh*t process controls keep locking my account without explanation or resolution, but I have no choice because my landlord requires that I use them. I'll be better off and save time paying my rent in hand delivered cash. F these people
Rick W.
Terrible... I did not set up an account yet someone else did, transferred money out of my account into multiple other accounts. I’m told that they are not liable and I have lost my funds... I don’t understand how someone else can set up an account in my name with out more information. I would almost just call them fraudulent.
Fabian N.
Horrible. I will never use them again I will never recommend this way of money transfer. They froze my transfer and told me they do that to all first time users to avoid fraud. Kept it froze until I called them to release it. Then paid for faster deposit. Never got it early. Didn’t even get it based on there standard deposit time which is 24-48 hours. Horrible experience. Needed the money last week it’s been 7 days and still nothing. Customer service lady tried telling me it will be there in 24 to 48 hours and when I told her it’s been 7 days she had no idea what to tell me. Horrible
Susie
I just sent money from the joint account that I share with my husband, to my own personal account. Since it was my first time logging in to popmoney, my account was frozen until I called customer service. After speaking with a representative, they said it would take up to 2 business days to clear. That will be 7 days from the date I sent it. My bank, however, uses Zelle and not popmoney; so payment is quick and simple.