PopmoneyReviews of popmoney.com

My debit card was lost and I forgot to update it in the pop money system. When I went to log in in error I was putting in the incorrect password. I realize this is a "Red Flag". I called and they said it would take 2 business days. I called on the second business day and was told they were still working on resolving the problem. This is unacceptable when you are dealing with peoples lives and money. This should be able to be resolved on the day there was an issue.

After card was stolen, would not let me remove the card from their system nor let me replace it with my new one. Zero customer support-- don't waste your time e-mailing or calling to get help because you'll receive none-- they make it crystal clear you're on your own. Find something else besides this awful service.

Warning!!!!! Negative Stars!!!!! Do not use this money transfer service. Not customer friendly. Only enrolled because my brother wanted to send me $. Guess what? Never worked and when I called, I was on hold for 31 minutes. Ugh!! 😣

Money withdrawn from my bank but, never received by person. It has been 10days and still no one has called or emailed me.

I would give this app negative 0 stars if possible. The number they provide to call can not help you and the service stinks . I would not recommend this for anyone to use . My money has been floating in cyber space for over a week now and my account has been on hold 2 weeks and there is noone to help they just keep saying we will send you an email.

Just an overall terrible and outdated website never go on this website unless you absolutely have to. I could name over 10 apps and websites that do 100 times better than this terrible site. It will be just a memory in a few years.

The worst customer service. They hold onto your money until its convenient for them.

I thought that this was going to be good at first. I used this "service" to transfer money from my personal account to a joint account that I have with my wife for bigger bills. They did pull through, with a PHYSICAL check, but what ever it was only a minor annoyance. Then two days later they hit my account with the withdrawal again, after the original check amount had been removed... A very unfunny April fools joke. Then they returned the amount AFTER my bank had hit me with an over draft fee. And I was mad but I like to think the best of people, so I moved on... UNTIL they did it again the day after, only this time I was in the negative all weekend long. They again returned the money, but I had enough and called my bank to issue a block order on this yo-yo of a check... best part is once I did that, they pulled the original amount out of our joint account. As other reviews have said I sat on hold over the phone for 45+ minutes each time I call. The hold tone is super obnoxious too, but to be fair nothing sounds good when someone is f**king with my money. I seriously think this is a SCAM. If your bank recommends them don't sign up. Wish I had read reviews on this dumpster fire before I did.