Lisa T.
Firstly we haven't received the cards
Firstly we haven't received the cards. Secondly, I had tried to cancel the order just 10mins after purchasing it but all my emails have been ignored. Could I please get a refund as we haven't even received the said cards. Kind Regards, Lisa.
Response from PopcardMay 8, 2026
Thank you for sharing your feedback, and we’re truly sorry for the inconvenience and frustration this situation has caused. We understand your concern, especially as the order was not received and you had also attempted to cancel shortly after purchase. We would really like the opportunity to look into this properly and assist you with a resolution. Please kindly email us at [email protected] so our support team can review your case and help you further as quickly as possible. We sincerely apologize for the trouble and appreciate your patience.




