Kent B.
I placed an order for a Valentines Card…
I placed an order for a Valentines Card on January 23rd. That's THREE weeks before Valentines Day. I get a notice a week before Valentine's Day that their "shipment" from China hasn't arrived yet and that sending out cards might be delayed. WHY are they accepting orders for cards if the product isn't in hand??? ACCEPT orders if you have the product, otherwise say SOLD OUT! It's February 17th and I still haven't received the Valentine's Day Card. They also have a no refund policy. So I never got the card on time and they will not issue refunds. TERRIBLE business practices.
Response from PopcardMay 8, 2026
Please accept our sincere apologies for the experience you’ve had with your order, and for the disappointment caused by the delay. We truly understand your frustration, especially given that the order was placed well in advance for Valentine’s Day. We would genuinely like the opportunity to make things right and explore a possible resolution for your concern. To assist you further and review your case properly, we kindly ask that you contact us directly at [email protected] so our support team can look into this for you as a priority. Thank you for your patience, and again, we’re very sorry for the inconvenience this has caused.




