POOTOOReviews of pootoo.com

I unfortunately placed an order with this company before checking the reviews. I didn’t realize they were based in China. I ordered their cool looking steel bookshelf. I ordered it in orange and was blinded by my excitement to get this cool looking shelf. It arrived well packed however, the welds on the base plate for the feet were inadequate. It arrived with a broken foot. I have tried to contact them over the phone and nobody answers. That is a very bad sign in terms of customer service. Don’t buy it no matter how good their stuff looks.

Their customer service team acted professionally and promptly regarding my issue. Highly respectable and greatly appreciated.

Zero stars. I ordered an overpriced shoe bench. It took AGES to arrive and it is trash. The company has said for 3 months they will provide a partial refund and ship a replacement ball (because I can’t use the bench until they do). But All they send are marketing emails (even though I continue to mark as spam). I will never spend money with this company again. Terrible products and service. I urge everyone to avoid.

I got the blue and red shoe storage bench for $300. Nearly every red ball screw came with damage of some kind, and it feels far cheaper than it looks. The cushion also came misshapen with a visible line on the edge as it had not been upholstered correctly. More, it wiggles when you sit on it. Save your money, the most this product should be is $50. I am very disappointed. No returns unless you pay the cost for shipping.

the Aven Side Table i received was very low quality: it wobbles when assembled any time it is touched, and the parts do not fit together correctly, for example. when i wanted to return it, pootoo china said i had to pay for return shipping. that was not in any of the communication i received from them. anyhow, called my ccard co to cancel the transaction... pootoo is a rip off. the product i received was garbage.

My cabinet arrived with some minor dents on the panels. I contacted customer service, and they sent replacements right away - they were super helpful!

I got a folding rattan chair, a bookshelf, and a cabinet. I was impressed with how well everything was packed.

Beautiful vanity — great quality