SUSAN B.
Great Customer Service
They didnt have what I ordered. Customer service called the same day and explained what I could get in replace. Shipping was fast. Would purchase again from this company.
PoolVacParts offers thousands parts that can be used with in or for your pool. PoolVacParts carries not only replacement parts for nearly every pool vacuum, whether above-ground or in-ground, but provides reference material on how to repair and troubleshoot common issues associated with these cleaners from popular brands such as Polaris, Pentair, Aquabot, Hayward, SmartPool and more! With our simple reference guides, we’ve found our customers feel empowered, knowing they can maintain their pools without the help of a technician. What sets PoolVacParts apart from similar online pool retailers are not only our competitive prices on thousands of common and rare parts, but is our commitment to quality customer service. Whether you have questions about an existing order, need assistance placing an order, or have technical questions, our dedicated Customer Service and Technical Support teams are here to aid you every step of the way! Our sophisticated website design along with our attentive Customer Service team ensure easy site navigation and ease of purchase. Our goal is to not only service our customers with pool and spa parts at the best possible prices, but is to ensure that every customer has a hassle-free and fluid ordering process as well. In addition, PoolVacParts has four sister-sites that service all other needs amongst the swimming pool industry. InFloorPoolParts which services the in-floor cleaning system market, SaltWaterPoolParts which services the salt water pool market, SwimCSI which carries heater, filter, motor and chlorination parts, and PoolandSpaDesigns which services both Owner Builders and Licensed Contractors with the design and building process of a new or remodeled pool.No matter what pool part you are looking for, PoolVacParts will go to every measure to make sure you have a hassle free experience from the first time you call our office to the moment your order arrives on your doorstep!
PoolVacParts.com (poolvacparts.com) has 140 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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SUSAN B.
They didnt have what I ordered. Customer service called the same day and explained what I could get in replace. Shipping was fast. Would purchase again from this company.
Dana C.
Ordered Pentair 420 Pool filter from Amazon...although box was a little damage all looked fine on outside... until i went through the parts..only to find one of the main pieces critical to the operation of the filter broken in half...contacted Amazon and they are sending a complete replacement with no questions asked. that is what I call great service and the representative "Shane" couldn't have been more helpful..will continue to do business with Amazon in the future...First time buyer and satisfied...
Paul J S.
I had a US trip planned so I arranged for purchased Pool-parts to be sent to my US office. This worked extremely well. Great prices
Paul H.
I am in Australia and i bought a pool vac from USA arrived quickly and intact and is a great device even does the walls ...amazing service and product..
B S.
PoolVacParts provided advice for the purchase of a number of parts for my Zodiac MX8. All the parts were shipping in a timely manner, were the correct parts, and fixed my pool vac. Thanks!!
STEPHEN ALLAN B.
CORRECT PARTS AS FAST AS POSSIBLE... POOL VAC WORKS LIKE NEW!
KEVIN G.
I have a Sand-shark pool vacuum and have returned it to Pinch-a Penny several times complaining that it didn't work properly. After charging my to replace the gear kit and seal flaps, it was still not working. Finally I decided to buy the base because the rubber fingers were worn down. I went to Pinch-a-Penny to buy and they wanted $149.00 plus tax!!!! After checking on line I discovered the same part for $81.50 + $7.95 shipping. No brainer. Very satisfied with the price and service.
richard H.
I have never had a pool vac that works as well as the Pool Cleaner.