DENNIS S.
Great customer service
Great customer service, I was notified by phone why the shipment would be late because of a backorder on one of the pieces. This was appreciated.
PoolVacParts offers thousands parts that can be used with in or for your pool. PoolVacParts carries not only replacement parts for nearly every pool vacuum, whether above-ground or in-ground, but provides reference material on how to repair and troubleshoot common issues associated with these cleaners from popular brands such as Polaris, Pentair, Aquabot, Hayward, SmartPool and more! With our simple reference guides, we’ve found our customers feel empowered, knowing they can maintain their pools without the help of a technician. What sets PoolVacParts apart from similar online pool retailers are not only our competitive prices on thousands of common and rare parts, but is our commitment to quality customer service. Whether you have questions about an existing order, need assistance placing an order, or have technical questions, our dedicated Customer Service and Technical Support teams are here to aid you every step of the way! Our sophisticated website design along with our attentive Customer Service team ensure easy site navigation and ease of purchase. Our goal is to not only service our customers with pool and spa parts at the best possible prices, but is to ensure that every customer has a hassle-free and fluid ordering process as well. In addition, PoolVacParts has four sister-sites that service all other needs amongst the swimming pool industry. InFloorPoolParts which services the in-floor cleaning system market, SaltWaterPoolParts which services the salt water pool market, SwimCSI which carries heater, filter, motor and chlorination parts, and PoolandSpaDesigns which services both Owner Builders and Licensed Contractors with the design and building process of a new or remodeled pool.No matter what pool part you are looking for, PoolVacParts will go to every measure to make sure you have a hassle free experience from the first time you call our office to the moment your order arrives on your doorstep!
PoolVacParts.com (poolvacparts.com) has 140 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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DENNIS S.
Great customer service, I was notified by phone why the shipment would be late because of a backorder on one of the pieces. This was appreciated.
ROB U.
I have been able to easily order parts for my Pentair Jet Vac several times. It has been great doing business with PoolVacParts.com and helps me keep my pool operating well. Thank you!
Ken P.
Very good service.
BIJAN K.
I ordered and received the correct part I needed for my Aquabot Cleaner with help from the staff. It arrived quickly as promised.
Alex C.
Excellent prices and very reasonable freight from USA to Australia. Will use again for all requirements for Polaris pool cleaner..
SAM C.
Satisfaction was guranteed and I got it!
DOUG C.
Amazingly they had the part I needed in stock. Even better, I was given a courtesy call inquiring about the fact that I ordered two of the same part. You see, someone figured I messed up, called me to confirm (which saved me a few bucks), modified my order right then and there, and I received my parts shortly thereafter. Now that's what I call good attentive service. Top notch business with top notch people. Best regards
JOE A R.
They have everything I need for my Hayward pool vacuum and other stuff that cost twice as much in my local pool supplier. Yes I would recommend to family and friends