Pool Deals is listed under Garden & Landscaping.
Pool Deals (pooldeals.com) has 151 customer reviews on Five Star Index, with an average rating of 1.1 out of 5.
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Cindy G.
HORRIBLE HORRIBLE HORRIBLE !!!!!!!!!!!! They should not even be in business. I am so sorry I did not read the reviews first. BIG MISTAKE. They told me if I can't use the cover that came in parts to throw it away. NO CHANCE. The charge is already been disputed!!!!
Rosemarie H.
Do not buy anything from these people! All of their covers are sold in gauge and that means nothing! we purchased a 16 mil solar cover and we measured the thickness and it's less than 8 mil we called them on it and they said they do not go by mil they go by weight. This cover is light as a feather. Scammers customer service is the worst!
Michelle P.
BEWARE.. After purchasing the liner for our inground pool, they never sent us an invoice or anything showing the liner was ordered. They charged our Visa account though. I tried calling them as to when it would arrive after 2 weeks and Sean just got irritated with me and said he would look into it, but never called us back after a week. We contacted Visa and they refunded us. Then I contacted Pool Deals to inform them that we would not be using them and they hung up on me. Horrible customer service. I'm glad we didn't end up using them. They are rude and should not be in business.
Rebecca P.
Worst company ever. Sold us a damaged liner. Very rude customer service they will hand up on you or curse at you. Will be taking this to bbb.
Michele
BUYER BEWARE!!!!! DO NOT BUY ANYTHING FROM POOL DEALS. They claim their covers are 12mil but a 12 mil cover would weigh more than 9lbs. Total garbage. Shipping takes forever. Seriously thinking of complaining to pay pal for false advertising.........
Larry C.
DO NOT BUY ANYTHING FROM THIS COMPANY!!! They would get ZERO stars if I had that choice. I asked for help on the "Bubble Wrap" that they sent me disguised as a 12 gauge solar blanket for my 28' above ground pool. It blew off the first night in 15MPH winds. After contacting them through a ticket asking for help (they responded, that's why they got one star), Reggie told me that it shouldn't blow off unless the winds were in excess of 70MPH. Really? I bagged it up, ready to send it back, but Reggie said I got what I ordered and their terms don't allow returns or credits. I turned it over to my Credit Card Company to resolve.
Franco M.
Beware don’t buy from these people ordered their best blue/gold solar cover 28may web site says ships 1-2business days, June 7 still waiting. Finally got thru to the rudest c/s rep she tells me it’s being manufactured and will ship June 11 and arrv June 14th. I canceled order contacted my credit card co. And BBB. These people are as crooked as they come I should have looked at reviews before placing order
Dawn C.
I don't feel they deserve any stars. Ordered a above ground liner. Ordered 48in., in the box was 41in. I called and called each time they said fill out a ticket. After about 7 tickets, I called again, and she hung up on me.I filed a complaint with the BBB. This is crazy, they make a mistake and you can not return a thing!!! Please buy local, from a supplier, just because the peace of mind is worth it. Please advise the BBB, if you have had a problem with this awful company. They need to fix their terrible customer service and should I say, no refund policy.
