Pool DealsReviews of pooldeals.com

Was told would ship in 5 business days Still not shipped Won’t reply to my messages I was charged for the liner order so I did my part it would be nice if they did theirs.

Ok so I ordered an aqualuminator light and a solar cover from them. 4 weeks went by and nothing came. So I contacted them. Wound up getting a refund for the aqualuminator light and then they finally shipped me a solar cover. The cover wasn't what I had ordered it was 6 feet bigger. They said I can send it back and wait another 6 weeks to get the one I ordered or i can cut it myself i asked them for some sort of a discount and that was a big no! Over all worst place I've ever dealt with for any thing pool related. Will not ever spend another cent with their company. Hopefully the go bankrupt so no one else has to deal with this kind of customer service.

I would like to give them no stars. Customer service is terrible and Rodrigo is rude! Will never purchase from them again.

DO NOT buy from Pooldeals.com!!! POOR customer service and even worse product!! Bought cheaply designed pool steps that are so awful I wouldn’t trust anyone trying to use to get in or out of my pool. No credit, no refund and no answers. Complete waste of time and money!! Just spend your money elsewhere!!!! Horrible!!!!!!!!!

i don't even want to give this company any stars.. the reviews you read are ACCURATE! the good ones are lies, probably filled out by employees like Reggie & Rodrigo.. customer service is horrible, they talk down to you, they are sarcastic & indignant we ordered a 15 x 25 liner, was too small but the wonder twins insisted it was the sand.. we needed 4 " more sand. would never admit that it was possibly a too small liner. we called a reputable local pool supply house around us, they said it could be stretched when I mentioned that to Rodgrigo, he had the nerver to call the company unknowledgeable. I told him he was unprofessional and he said that pooldealscom has a sale coming up so when our seams bust and walls fall out, we could buy another one. i told him I'm keeping all the conversations.

Worst company ever. Bunch of crooks that take your money and never ship your product.

Purchased a pool liner from this company and they sent the wrong size and won’t work with me this company is no good

If you have read these reviews before you order, trust me, they are 100% accurate. Don’t make the same mistake as I did. There products are poor quality, misleading, and you never get to talk on the phone with anyone. All I wanted was a simple refund for what I thought was a 30 mil pool liner. It’s actually half the thickness. “Reggie” will lie to you, and you will be sick to your stomach for using this fake company.