Pool DealsReviews of pooldeals.com

Wish I would have read before I ordered! They are horrible. Site says ships 3- 5 business days. Not!!! Customer service horrible. I ordered from liner world and it shipped next day. Now trying to cancel this one and no response. I will dispute the charge. They are horrible!

Worst place ever. Waited a month for my cover, it was never shipped. Had to dispute charge with my credit card. To make matters worse, I left negative feedback on another site. They responded to it lying saying my credit card was declined like it was my fault. Aholes.

Horrible company, do not buy anything from them! They just take your money and never get product you want! I'll be filing claim with my credit card company.

I am like the rest of reviews, would give zero stars. SORRY ASS COMPANY. They take your money and never ship your product.

I ordered a solar cover through them during this pandemic and even on the phone there message states everything is shipping as scheduled well they said 4 to 12 days for solar cover and it’s been 16 working days and nothing not even a shipping ticket! I did a ticket on line to contact them it’s a joke!!! How can they be still in business!!!

I bought over $1300.00 worth of supplies. Did not receive 2 items I ordered. When I contacted Pool Deals, they will not answer any phone calls, only email. Someone named Rodrigo answered my inquiry stating that what I was missing was delivered on a certain Fedex tracking number. This particular tracking number was received, but was other item, not the missing item. Fedex will document on their label 1 of x, 2 of x, etc, so I know there was not another package on that tracking number. Rodrigo's statement was that, "item was stolen". He would not listen to any logic or proof or make it right. He closed the my inquiry ticket and nothing. This company rated D- on BBB and thought to be closed by BBB. Pay attention, do not use. Rodrigo looks to be back in business, ripping off his customers. Why is honesty so rarely found? I found other vendor. This is a RIP-OFF

I'm so mad at myself for not reading up on this company... These reviews are spot on.. Zero stars would have been more fitting.. I ordered a liner from them. The description said that it would leave the warehouse in 1-2 days. Well, about 2 weeks went buy and decided to contact them. I called the number and the recording said that the call center is closed due to the virus outbreak, but the warehouse is shipping all order on a time. I opened up a service request ticket and I got service rep "Rodrigo". Unprofessional, he couldn't keep his lie straight. They sat on my order for those 2 weeks, and then he proceeded to tell me that my item was all sold out. When I told him what are my other options, he told me the same item that I originally ordered. Ever since then, nobody responded top my messages/emails. THE WORST COMPANY..PLEASE DO YOUR RESEARCH BEFORE PURCHASING.. Will be disputing the charges on my CC..

Waiting for 3 weeks on a solar cover. Never was told how long the wait was going to be. Still never received it