Pool Deals is listed under Garden & Landscaping.
Pool Deals (pooldeals.com) has 151 customer reviews on Five Star Index, with an average rating of 1.1 out of 5.
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Dave F.
Scam. We did not read reviews. Our fault. They took $373. They said that the liner we chose was no longer available. Filed for a refund. They said our order number was not valid. I will be also filing a dispute with my bank Monday. If I could find them, I'd pay them a visit and get my money. Since they like to get paid. Bad pun
Jamie D G.
Do not order from this crappy company. I will also be filing dispute with my bank on monday and also contacting my attorney. Plesse beware of this company. These people are scamming everyone out of their money.
Quinn
They took my money, kept for weeks, when any other company would have kept the charge pending until shipped. Paid for expedited shipping, insurance, after several email complaints, I finally received my money back. Now it’s too late to get a pool in before it’s hot. Do not use this company. They do not answer phones. I guess I’m one of the lucky ones getting my money back. They had roughly two grand at their disposal for weeks and never supplied product. Buyer beware!
Lisa T.
I ordered a Solar cover April 21st .Still waiting ....can't talk to anyone ,emailed them and they responded by saying it has to be made by special order,it should only be a couple more days...Now I can't even get in because I have to many inquiries about it...Thinking its just a scam. Hopefully my bank will get my money back for me..Im very disappointed and will shop local next time.
krista J.
Paid for expedited and insurance and the Never shipped and now want to take a 10% cut of the refund this is a fraud buisness don't order from them they are theives
Maria C.
Seems that we fell for it, too! I have no idea how this company is still around. Shame on US for not checking all reviews before sending them our $$. Their website posts some lovely testimonials (all fake) They are HORRIBLE! They owe us $800 and will not return any messages and nothing has happened with our order placed a month ago! I am so mad right now. I guess next step is to try and work with the credit card company and, if all else fails, small claims court. Now we're stuck dealing with all this crap and we still don't have our pool set up. DO NOT USE POOLDEALS.COM -- ain't no deals going on there.
Lisa P.
I am filed for a dispute with my bank. My customer service ticket has now been deleted. When I try to log into that ticket it states “access denied”. What legit company does this?! Too many red flags with these people and as of today my bogus tracking number still says the same thing “shipped to warehouse “ cannot provide tracking information. How are these people still in business? Plus I’ve checked and they’re not a member of the BBB.
LenaD1028
Keep your distance from this company. I ordered 2 items, (liner and gasket) may 19, as of June 2 ZERO. RODRIGO is the rep who had emailed me with no update on order. Just says things that don't give me Real update status. I've contacted my bank to put the amount paid in Dispute for Full refund. They even have the nerve to charge you 10% if you cancel, imagine that when they can't even give you updates on your order, mind you even during a Pandemic, they want to get you for 10% return Charge.
