Poof There It IsReviews of poofthereitis.com

The products and customer service are amazing!

Absolutely amazing service. We were in desperate need for our gender reveal items to arrive on time and Jon was more then accomodating. The response was almost instant and Jon was very kind. Thank you so much, warms my heart knowing there is still businesses willing on going above and beyond 🥰

We ordered 5 cannons for our reveal. 2 confetti and 3 smoke. When we got the cannons you could see blue coming out of them which totally spoiled the surprise as well as there were blue stickers on the bottom of them, which would have spoiled it had the blue not been coming out. Also, when we did the reveal you could see the blue from the top of the cannon, spoiling it for our friends and family. AND two of the cannons weren’t able to go off- so that was a bummer for pics. They charge so much money for these cannons, That should not be happening. This company is a complete waste of money And they overcharge for their crappy product. Don’t waste your time with them.

They sent the wrong confetti for my gender reveal. We chose not to find out the gender of our baby until our gender reveal. We had our midwife reach out to Poof There It Is with the gender of our baby so that they could send the pink or blue confetti cannon. We pop open the confetti and out pops all the BLUE confetti and we cry/ hug/ celebrate with our families. Something felt off so I decided to confirm with my midwife who was completely shocked since she relayed that my baby was a GIRL and that the confetti should be PINK. When I reached out to Jon, he immediately cancelled my order and refunded my money. He also offered to give me $100 worth of goods from his store. I initially thought he was being nice and courteous but soon realized he did this all in trying to silence me. In him cancelling the order, he also didn't give me a chance to write a review. Secondly, why on earth would I want any other items from his store? free or not?! You will only find out the gender of your first baby once in your life time and they stole that from us because of lack of attention to detail. Poof There It Is had one job and they failed miserably. I have already escalated the case with Etsy and will shout this story from the rooftops to any expectant parents. I will also find a way to review them because other buyers should know about how shady they are should something go wrong.

I wish I didn’t have to leave any stars for this company. I just want to start off by saying I am a certified RSO and firearms instructor for rifle, pistol and shotgun. I also own a small business, with that being said I just wanted to express how disappointed I am in the performance in the product and how disgusted I am in the behavior of the owner “JON”. My wife and I purchased the “skeet” targets 3 blue and 3 pink for our gender reveal. We ordered 6 targets just so there were no problems. We wanted to make sure we got to shoot at least one so we went the extra mile to order this many. We planned everything out well in advance to make sure everything went smoothly. We had friends and family come from out of state. Everyone was so excited to be a part of this special event. Come time to shoot the “skeet” targets, they were loaded by the range safety officer who does this every day. EVERY SINGLE ONE BROKE AS SOON AS THE WERE RELEASED.....they didn’t even make it out of the target house. They caused a huge mess inside the house and ruined our event that we spent so much time planing. Okay, so if that’s not bad enough we emailed the company and expressed our dissatisfaction with the product politely and stated that we would be happy to send them proof of the product malfunction also send back the unused “pink” targets that shows how poorly they were assembled. We explained what happened and mentioned that we were not interested in bashing their business like most people are so fast to do these days we just wanted a refund on the product that did not work. We were responded to with such an aggressive email it’s unbelievable. I can’t believe that a business owner would talk to customers like that. He literally had no compassion that his product ruined our special event also accused us of trying to extort him and his “family business” said “the skeet targets are not meant to be thrown” but it doesn’t say that anywhere on the website or any instructions that should have come with the “skeet” targets so naturally you would think they are made to be thrown. THEY ARE FLYING TARGETS! After we were talked to like that I sent a second reply that said maybe we got off on the wrong foot text can sometimes give off the wrong tone and I apologized for this misunderstanding and AGAIN politely asked that we get to the bottom of this issue. We have given the owner “JON” 2 weeks to reply and he has just ignored us. I would be happy to show anyone this emailed conversation so you can save your money, time and your special day from this company. I am absolutely furious that someone that owns a business would conduct themselves in this manner.

We did the burnout reveal. Had great service and nothing went wrong. We had a friend order for us and check on the color to verify before we through the party. So everything went great. Everyone loved the reveal. All other reviews on here made us nervous so we built in the time in case we got the wrong color or something. Overall great practice pack and then a flawless reveal.

Ordered two smoke cannons for our gender reveal. When we received them, there was pink powder leaking out of the ends, spoiling the surprise and ruining the celebration. When I reached out to “customer service,” Jon was combative, dismissive, and condescending. This business (if you can even call it that) should be shut down. As others have noted, Jon is a scam artist. Would never recommend this company to anyone.

I honestly was scared after purchasing a baseball from poof there it is because of these reviews, but the baseball was shipped out on day after I bought it. The package arrived on the day estimated and so far so good for my little sisters gender reveal this Sunday! I would 100% recommend them after the great experience I’ve had.