PoloniexReviews of poloniex.com

I forgot my Poloniex account for 4 (and more years). Couple of days ago i decide to check my old mining accounts and found one of my ETH wallets, that i use to cashout to Poloniex. I found some ETH left at that wallet (its POLONIEX wallet) and decided to take it out. When i login my balance was 0 ETH (thats not true, because i checked my ETH wallet). I did some digging and find out that if i press deposit on Poloniex, it stills got the same wallet address for my ETH. I open a ticket with them and still wait for my ETH for around 1577 days 16 hrs ago since i deposited it. Not to mention the Tokens attached to that wallet are not showing as well. Still waiting for a reply from there support about what is going on with my ETH for the past 1577 days................... Thats some slow crypto transfer to take so much time for the balance to show on my account.

such blatant theft,new listings every day but no fix for the the crypto the owew for months and yearts .join binance instead and do your selfs a favour

My account has been broken and all my founds were lost, despite I had all security stuff activated, They saied 'we have reasons to believe your email address is compromised'. My replay: What evidence do you have that my email has been compromised? Even so, how would you bypass 2FA? Do you have some tangible information about this case or just guessing/assumptions? (did not receive any replay) I did ask them about my money if I would have them returned where they said: We're sorry that this has happened to you, please understand that due to the decentralized nature of cryptocurrencies, we're unable to reverse any completed withdrawal transactions, we can help you with securing your account. make you mind before signing up/

I worked with Poloniex for years. there were problems but not as big as recently. I sent mined Ethereum Classic to the Poloniex and they keep more then 31 ETC since February. They keep sending me messages saying that they did not receive coins and asking me to be patient and that they are working for solution.

Totally rubbish and scam lost £1000 :( and their customer service is rubbish too they won’t help you at all and it takes them ages to get back to you please go somewhere else and don’t be stupid like me to trust them with your money….

It's been another year, and Poloniex DID NOTHING to reimburse their users who lost 1800 BTC total in 2019 hack. I am still at a loss, and support says they have no plans to give money back. What a shambles.

AVOID POLONIEX LIKE THE BUBONIC PLAGUE! I give one star only because trustpilot doesn't allow me to put 0. After having lost my mobile, in feb (4 month ago) I started the procedure to deactivate and reactivate the 2FA, well.. it took almost 3 month, and you know what? After having finally managed to login back into my profile, the verification was still pending and of course the balance of my wallet was 0 because yeah, they've been hacked and I was in the list of fortunate "winners". I've never dealt with such an incompetent customer service, I've sent maybe 30 emails without getting proper replies. Well done poloniex! you've lost one customer... and I really hope that I won't be the only one..

They have delisted DGB coins for nothing without any notification directly to me, and saying that they inform on twitter which most people not following them. Now saying that they are keeping people's DGB coins in a deactivated node don't let any operations, Easily saying that they can't do anything.