PoloniexReviews of poloniex.com

I made the mistake of leaving funds in Poloniex, and now my account has been frozen without warning. I provided funds from a now-defunct exchange, meaning I cannot meet their proof of asset source requirements, which makes recovering my funds impossible. I have contacted Poloniex support, but they are asking for transaction details that I can no longer retrieve due to the closure of the original exchange. This situation is unfair and unacceptable, as my funds were legally acquired and deposited before my account was frozen. Poloniex should review their asset verification policies and allow alternative ways to prove fund legitimacy. Otherwise, they are simply seizing customer funds without a clear resolution process. I warn others to avoid leaving assets in Poloniex, as they may freeze your account without viable options for retrieving your money.

textbook SCAM! They were the best exchange few years ago. Not anymore. I don't have the energy to write this story now, but anyway, they are now located in Panama. Do your math...

I trusted and was reasonably content with Poloniex since about 2016. Then Google Authenticator 2FA "lost" my Poloniex account so I could not log in. Now I'm being asked by Poloniex support staff Min Han and Christina He (SE Asia) for proof of ID and transactions way beyond what international banking or border control requires (wife Chinese and UK/Europe border control officer). It's so far taken several days with every excuse being used not to let me in. Former pilot entrusted airside and across borders, but not to Chinese operating from what looks like Singapore. They are causing a lot of distress to a lot of people. And trying to keep me from substantial funds. Wife says many Chinese change minds with changed wind. What's next? A video of me swallowing bath liquid and blowing bubbles from my bum?

I created an account last year, had not invested then I decided to invest in December and my account just got banned, It's crazy how rude their support was, I had to report to Rose Lane GP.

I tried to sell USDT through P2P, but the buyer tried to scam me. He requested my WhatsApp, marked the payment as made, but didn't pay me. He sent me a fake email from the partner exchange, and I provided proof that I didn't receive any payment, including a video of my account bank. And so far, nothing has been resolved."

I have registered with Poloniex exchange last year and now I can't access my app it keeps saying system error and their website is not working either I have over 68 billion snowman coins please help

Disappointing experience with Poloniex: tokens not credited, and support is unhelpful My Poloniex user ID: a536a77d-8a6e-4098-b796-172c13e36431. I encountered a serious issue while transferring tokens to Poloniex, and so far, I haven’t received any constructive solution from their support team. What happened: I transferred TRUMP tokens from the MEXC exchange to Poloniex, relying on the fact that the tokens matched in name, network (Ethereum), and price. Here are the transaction details: Transaction hash: 0x83192aa6d3b5e4f7a7776f838e783de3cd070201a78e02ee58d193c066f04262 Contract of the sent token: 0x6aa56e1d98b3805921c170eb4b3fe7d4fda6d89b Contract of the token supported by Poloniex: 0x576e2bed8f7b46d34016198911cdf9886f78bea7 The tokens successfully arrived at my Poloniex wallet address ( 0xeAb17FaBE3018B854a2CcD68Cdbd2f03d2Bf6D89 ), but they weren’t credited to my account because the contract didn’t match. Support’s response: After waiting for two days, I received a generic response from Poloniex support stating that they couldn’t do anything about it. Instead of offering a solution, they merely sent me a link to their supported token contract. Possible solutions: Since they control the wallet address where my tokens were sent, I suggested a few possible solutions: Add the token contract to their system to either return the tokens or credit them to my account. If that’s not feasible, they could: Block my account. Create a new Ethereum wallet address for me. Send me the private key to the current wallet address so that I could attempt to recover the tokens myself. Unfortunately, my suggestions were either ignored or rejected outright. Why this matters: As an exchange, Poloniex should provide reliable services and support for their users. Ignoring situations like this and refusing to help erodes trust in their platform. This isn’t the first time Poloniex has mishandled user tokens, and I strongly believe they need to reassess their internal processes. Conclusion: As of now, my tokens are stuck at their wallet address, and no real action has been taken by their support team. I strongly advise other users to be cautious when using Poloniex, especially when transferring tokens with identical names but different contracts. I hope that Poloniex notices this review and takes the necessary steps to resolve the issue. If the problem remains unresolved, I’ll have no choice but to continue sharing my experience with the crypto community.

I am unable to trade my coins on this exchange as they have suspended DogelonMars. When I ask for an explanation, they only respond with an automated message.