pollominate.comReviews of pollominate.com

Still haven't received my order!

Total scam. Don't purchase anything!

Fraud. Counterfeit products. Do not order anything from this company.

I would not buy from this company. I bought cat claw earrings that are pretty but identical. You need opposites to look right since you have a right and left ear. They are saying sorry they don’t fit. Can I give them to someone else. They wouldn’t fit anyone as we all have opposite ears! The add shows them with a right and left.

Just terrible. Poor quality item, discoloured, different lengths. Offered a $4us if I paid for return postage. Emailed back that it was unacceptable, the person offered me $7us saying that it would come out of their salary & said we could have a happy ending! I’m not even kidding!!

AVOID LIKE THE PLAGUE. RIP OFF MERCHANTS! Bought two pairs of earrings as a Christmas gift at a cost of around £50, they arrived in good time but looked like they had come from a gum ball machine, the quality was appalling and they were quite obviously cheaply manufactured. They were also faulty and not 925 silver as stated in the advert. Also shipped from China, NOT the US as stated on the website so made the farce of returning more expensive. I had to go through PayPal in the end to get my money back but even that took ages as they made me send them back (more money down the drain) and then they ‘mysteriously’ disappeared when they arrived back in China, just like I thought they magically would.. Luckily I had tracking information and pictures to back my complaint up so I was refunded in full. The company were really unhelpful, offering a $3 refund at one point!!! Judging from the clearly fake reviews and badly worded listings on their website, I should have known better and saved myself the hassle.

I placed an order with this company on 13th October 2022 and I have not to date received my items. I have emailed on numerous occasions asking initially for updates and then for a full refund. They keep telling me to be patient and informing me that they cannot cancel the order as it has been dispatched. I checked my consumer rights and informed that I was intitled to a full refund. I have not received my order which was placed almost 4 months ago. I am now placing the issue with my credit card providers to see if they can recover the money as after several requests for a refund it has not been forthcoming. Hopefully this information will help others to make an informed decision before ordering from this company.

Not to be trusted. I placed and paid for an order in September. Mid October Evri (their courier) said out for delivery- it was never delivered. Was told to wait 7 days - still no delivery. Made contact with Pollominate who told me to be patient. After being “patient” for a month contacted Evri who investigated and informed me it was ‘unaccounted for’. Told Pollominate I would need a refund, they told me to be patient. Long story short, they now tell me I can have a refund but after they have taken off their costs and delivery charges. I told them to take that up with Evri and give me a full refund - so how I don’t think that’s going to happen. Disgraceful customer service