PoligluReviews of poliglu.com

3.4517 reviews
IT & Communication

Poliglu

About Poliglu

Poliglu Translator lets you communicate in more than 40 languages and delivers fast and accurate two-way translation that makes speaking with foreigners a breeze.

Poliglu (poliglu.com) has 517 customer reviews on Five Star Index, with an average rating of 3.4 out of 5.

Also known as: poliglu.com
Website: poliglu.com
Category: IT & Communication
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 85% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Poliglu reviews

Showing 154 reviews with 1 star · Clear filters

Solli S.
Aug 20, 2024
Absolut unseriös
Bestellung aufgegeben, keine Bestätigungsmail erhalten.per PayPal bezahlt. Der Kundenservicee am Telefon konnte/wollte überhaupt nicht weiterhelfen. Verarschung pur!!!! Hab es bei Paypal gemeldet und versuche die 89,00 €für das übersetzungsgerä wiederzubekommen.
Response from PoligluAug 21, 2024
Hallo Solli, Wir haben unser Bestes getan, um dieses Problem zu lösen, indem wir Sie über Trustpilot kontaktiert haben. Wir haben jedoch nichts von Ihnen gehört. Wenn Sie die E-Mails nicht erhalten haben und dennoch möchten, dass wir Ihnen in Ihrem Fall helfen, aktualisieren Sie bitte Ihre Bewertung oder kontaktieren Sie uns über das Kontaktformular unter https://poliglu.com/contact. Wir benötigen folgende Informationen, um auf Ihre Bestellinformationen zuzugreifen und sie zu überprüfen: E-Mail-Adresse, die für die Bestellung verwendet wurde Bestellnummer Vollständiger Name Vielen Dank, dass Sie uns helfen, zu wachsen und zu lernen. Poliglu-Supportteam
Larry J.
Aug 20, 2024
Beware of inflated ordering practices!
The issue I experienced has been resolved
Response from PoligluAug 21, 2024
Hi Larry, Thank you for sharing your thoughts with us, we truly appreciate your feedback. We are pleased to hear that your concern has been addressed and we value your input in helping us improve. If you have any further questions or concerns, please do not hesitate to reach out to us. We are here to assist you in any way we can. Thank you once again and we hope you have a wonderful day! Poliglu Support Team
Tino
Jul 16, 2024
Google Übersetzer ist einfach besser
Wie soll ich es beschreiben Gerät funktioniert nicht mit der App auch auf anderen Handys ausprobiert nichts funktioniert. Gerät wollte ich zurück schicken ist aber mit dem Code den die Firma mir schickte nicht möglich in Deutschland das habe ich ihnen mehrmals mitgeteilt. Keine Richtige Info erhalten. Ich soll das Gerät auf meine Kosten nach Litauen zurück schicken. Das sind unseriöse Geschäftsgebahren ich warte bis heute auf eine richtige Antwort von der Firma Poliglu . Es scheint sich hier um eine unseriöse Firma zu handeln die nur auf Zeit spielt um jeglichen Anspruch zu verlieren. Ich habe 10. Probiert eine Hotline in Deutschland zu erreichen alles vergebens. Also Leute Last die Finger von der Firma die haben nur Abzocke im Kopf.
Response from PoligluJul 17, 2024
Hallo Herr Tino, Wir freuen uns, Ihnen mitteilen zu können, dass Ihr Fall am 17. Juli 2024 von unserem Kundensupport-Team gelöst wurde. Wir möchten Sie bitten, Ihre E-Mail auf Aktualisierungen zu überprüfen. Sollten Sie weitere Fragen haben oder zusätzliche Hilfe benötigen, können Sie uns gerne kontaktieren. Ihr Feedback ist uns wichtig, und wir freuen uns, wenn Sie uns auch weiterhin unterstützen, damit wir Ihnen den besten Service bieten können. Poliglu Support Team
Steven B.
Jul 16, 2024
I ordered the device I waited along…
I ordered the device I waited along time for they finally attempted delivery and I never received the delivery and finally I attempted to cancel it they said they put the money back in my account but I never got the equipment or my money back don't order from this company they screw you out of money and equipment now I have to them to court and try to get my money
Response from PoligluJul 16, 2024
Hi Steven, We're happy to let you know that your case was resolved by our customer support team on July 3, 2024. We kindly request to please check your email for any update. If you have any additional questions or need further assistance, please don't hesitate to contact us. We value your feedback and thank you for your ongoing support as we work to improve our service. Poliglu Support Team
Céline P.
Jul 12, 2024
Appareil inutilisable
L'appareil est apairé en bluetooth sur mon Smartphone Android, l'application est installée mais elle ne parvient pas à se connecter à l'appareil. Traducteur inutilisable. Est-elle compatible avec un Android ou seulement avec un I Phone?
Response from PoligluJul 15, 2024
Salut Céline, Merci beaucoup d'avoir pris le temps de partager vos réflexions avec nous. Nous vous avons contacté via Trustpilot pour résoudre ce problème. Cependant, vous n'avez pas répondu à nos demandes. Si vous n'avez pas reçu les e-mails mais que vous souhaitez quand même que nous vous aidions, vous pouvez soit ajouter vos coordonnées sur votre avis, soit nous contacter en utilisant le formulaire de contact sur l'un de ces sites : https://poliglu.com /contact. Veuillez fournir les données suivantes afin que nous puissions accéder et vérifier votre commande : Adresse e-mail où la commande a été passée Numéro de commande Nom et prénom Nous apprécions vos contributions à notre développement et à notre croissance. Nous espérons avoir de vos nouvelles sous peu. Équipe d'assistance Poliglu
Allan S.
Jun 27, 2024
Sound has stopped on my device
Sound has stopped on my device
Response from PoligluJun 27, 2024
Hi Allan, We are pleased to inform you that after carefully reviewing your issue, we have successfully addressed it as of June 28, 2024. If you require any further assistance, please do not hesitate to contact us. Thank you for providing us with your valuable feedback following the resolution of your issue. Your input is highly appreciated and helps us in improving our services. Your contribution to our development and growth is greatly valued. Thank you for your continued support. Poliglu Support Team
Anne W.
Jun 25, 2024
This my last and updated review on…
This my last and updated review on poliglu. I ordered one poliglu translater and got charged for four. I got onto a support chat straight away who said they would look into their systems error and customer service was priority. After 2 days they would not budge and told me they couldn’t change the order. It wasn’t until I wrote a scathing review and set the B.N.Z. Fraud Department onto them that they did a big turn around and decided to give me a full refund. I thank poliglu for the refund but I do not give them any credit for integrity. This whole experience for me has been distressing and really unpleasant . My advice to anyone making a purchase with them is make sure you see the order form before making the payment and check it thoroughly. I have been asked to now submit my telephone number to poliglu so that they can better understand my order. Otherwise they will delete my review. Heck no! So viewers, if you see this review disappear, that is why. I thank poliglu for the refund but I do not want anything more to do with them. This has been one of the worst online transaction experience ever. Thank you trust Pilot for however many days this review stays online
Response from PoligluJun 25, 2024
Hi Anne, Thank you so much for taking the time to share your thoughts with us. We are glad to know that your concern was taken care of and we appreciate your contribution to our development. Please don't hesitate to let us know if you have any other questions, we'll be more than happy to assist you. Thank you and have a great day! Poliglu Support Team
greg L.
Jun 22, 2024
I received my item on Thursday
I received my item on Thursday, it stopped working on Friday.I am editing my review, the company as replied with a very prompt answer which i find very professional. The handset is working to a degree now, it still doesn't have a voice response?. It shows on the app what has been said but no sound.Poliglu have sent a refund which i didn't ask for but i would like to thank them, I hope that they can resolve the issues going forward and i wish them every success.
Response from PoligluJun 25, 2024
Hi Greg, Thank you for sharing your thoughts with us, we truly appreciate your feedback. We are pleased to hear that your concern has been addressed and we value your input in helping us improve. If you have any further questions or concerns, please do not hesitate to reach out to us. We are here to assist you in any way we can. Thank you once again and we hope you have a wonderful day! Poliglu Support Team

PoligluReviews of poliglu.com

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Beware of inflated ordering practices!

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Sound has stopped on my device

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