Keld
WARNING
WARNING - HOAX COMPANY POLIGLU. • I bought a Poliglu translator and it didn’t work. Could not communicate with the app. • Support promised to solve the problem - NOTHING happened. • Decided to return the product and get my money back. They deliberately sent me a WRONG return address so my package ended up at a pickup point in Lithuania ($25 postage) without being picked up. • Company asked me to retrieve the item and send it to another address. • It has not yet come back to me and now the 30 day return limit has run out and now they will not accept paying my money back. • SO DO NOT DO BUSINESS WITH THIS COMPANY. YOU WILL LOSE YOUR MONEY FOR SURE. When they write to you they apologize for all the unconveniences they have caused, but it is all calculated. They have NO INTENSION of returning your money.
Response from PoligluFeb 29, 2024
Hi Keld, We are pleased to inform you that your case has been successfully resolved by our customer support team on March 4, 2024. If you require any further assistance, please do not hesitate to contact us. We appreciate your feedback regarding your experience with our team. Thank you for your continued support as we strive to improve and provide the best service possible. Poliglu Support Team