Brett H.
Had High Hopes
Was excited to purchase the 1000 lumen headlamp due to the fact that it is one of the few lamps available that still use AA batteries.... when it arrived I immediately put it to work and within a 1/2 hr(max) of use the unit now turns off after about a minute of use. Turn it back on and works for about a minute then turns off... needless to say I will be returning ..
Response from Police Security FlashlightsNov 23, 2021
Hello Brett, Thank you for reaching out to us. I am sorry to hear that your flashlight is not working, that’s not what we like to hear! Could you please submit a warranty claim through our website so that we can gather all the information that we need from you into one place? Here is the link to our warranty claim: https://policesecurity.com/pages/submit-a-warranty . Once we receive your claim, we will reach out to you. I look forward to working with you to get this resolved! We want to make this right for you!