Mike
While cutting the packaging open I…
While cutting the packaging open I accidentally severed the charge cord for my Dover rechargeable flashlight. I emailed Police Security customer service about a replacement and got a reply within minutes with very good news. They agreed to replace it this one time free of charge. Now that’s what I call stellar customer service. Few companies put the customer first anymore. Police Security is a top notch company. In fact I ordered another non rechargeable type immediately after resolving my issue. THANK YOU Stacy and Police security! You’re the best!!
Response from Police Security FlashlightsApr 26, 2023
Thank you, Mike, for your five-star review of our customer service! We truly appreciate your kind words about the quick response and resolution to your issue. It's customers like you that make us proud of the product we offer and makes us strive to always put the customer first. We're delighted that you were so satisfied and chose to purchase additional products. We'd love to have you back soon! Please don't hesitate to reach out anytime with questions or concerns. Thank you again for choosing Police Security! Warm Regards, Stacy




