PodiumReviews of podium.com

I would give a zero if I could. I cannot believe a legit business would act the way that sales people from Podium act. The constant cold calls even though we've repeatedly declined to use their product. The sales people then argue with you as to why you don't want to use the product. Judging from the vast majority of other reviews, this is a common theme with this outfit. Maybe the Utah Attorney General should look into this company. Be willing to bet there are some questionable business practices taking place there.

they are thieves and will steal your money. Podium is not a software company, podium are thieves. we closed the account, they offered us 2 months free. they kept charging us. it is almost 6 months now and they keep charging us. I have all the conversations and emails. I will report you to ACCC or the relevant Government responsible for such a scam.

My experience with this company was a complete disaster, and I strongly advise against signing any contract with them. They will lock you into a 12-month commitment, so please, DO NOT SIGN UP. Their service is terrible, and they will send you to collections immediately. I initially signed a one-year contract, but they automatically renewed me for another year without my consent, which is incredibly frustrating. I remember being told that after the first year, I could switch to a month-to-month plan, but now they are refusing that option and sending me to collections instead. This is the options they are giving me to cancel me or to break the contract ( supposedly contract ) - A legal document stating you have closed your business - A screenshot of your Google Page marked as permanently closed * I personally don’t think I’m supposed to do any of this Save yourself the headache and choose a reputable company that truly delivers on its promises. DO NOT SIGN UP WITH PODIUM

"Our experience with this company was a complete disaster, and I strongly advise against signing any contract with them. We were lured in with promises of specific functionality – departmental separation of text messages – for a 12-month commitment. It quickly became clear that the platform didn't deliver on this core feature. Even their own salesperson admitted to misrepresenting the product, citing their inexperience and assuring us we could cancel and only pay for our usage. This assurance proved to be a blatant falsehood. When we rightfully canceled due to the platform's inadequacy, they sent us straight to collections. This is not just poor service; it's a demonstration of deeply unethical business practices. Don't make the same mistake we did. We've since switched to Kenect and found it to be a vastly superior solution. Kenect offers a wider range of features, significantly better support, and at a fraction of the cost. Save yourself the headache and choose a reputable company that delivers on its promises."

Cannot get this company to leave me alone. I am not interested in their product and they continuously call and email me. They are rude to my staff and refuse to take no for an answer. Completely unprofessional.

Disappointing Experience – Avoid This Company! I deeply regret choosing Podium for my business needs. Their failure to meet their obligations have made this experience extremely frustrating. Misleading Compensation Offer: A sales representative promised two gift card to compensate for a pricing of setup and one month free, but I never received them. Phone service is not everything they promised. Many features do not work. One year contract that auto renews. I'm sure its going to take lawyers to end the contract. Strongly advise others to avoid this company.

I strongly regret doing business with Podium. Their lack of professionalism and failure to uphold their commitments have made this experience incredibly frustrating. Unfulfilled Promises – My main request was for consumer-facing elements to be available in French. They had three months to implement this, yet nothing was done. Misleading Compensation Offer – A salesperson promised compensation in the form of a gift card to offset a pricing difference, but I never received it. Ignored Requests – I asked for a two-month trial extension so they could resolve these issues, but they never responded. Unauthorized Charges – Despite a clear three-month trial period in our contract, they charged a fourth payment to my credit card without my consent.

This company is completely fraudulent. I ordered a website, but as soon as they received the payment, they kept me waiting for a month with various excuses and pointless questions. By the time I was able to file a dispute with my bank, they had stopped answering my calls and emails altogether. This company is a scam. If you don't believe me, go ahead and try them.