PodiumPodium is a privately held technology company headquartered in Lehi, Utah that develops cloud-based software to help businesses modernize customer interactions, such as messaging and customer feedback, and improve their online reputations.
Podium (podium.com) has 359 customer reviews on Five Star Index, with an average rating of 3.6 out of 5.
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Rebecca
Customer service from real people who are truly trying to understand the nuances of my small business. And these customer service humans are actually accessible, not a 12-step navigation through a phone tree. When something isn’t working, they put in a ticket to the development team to see if features can be added. It’s really incredibly refreshing this day and age.
unnati T.
Got the Neoluxe Vantage and it was a great experience throughout, from choosing the mattress perfect for me to delivery! It was smooth and I’ve been sleeping great no complaints so far.
Elizabeth
Life is easier AND integration friendly... When first signing up, I asked, "What if we aren't happy?" The sales rep said, "We've never had a customer back out of a contract. And after a year of use, I believe it.
Cory S.
Great Tool for your Sales Professionals for quick and efficient customer communication. - Cory Sauer Hometown Furniture
Matt W.
⭐⭐⭐⭐⭐ We’ve been using Podium for around 2.5 years now, and it has completely transformed the way we communicate with our customers. Since implementing Podium, we’ve generated over 650 five-star reviews, which has had a huge impact on our business and online presence. The platform connects all of our customer communications and social media messaging in one place, making it incredibly easy to manage conversations. Being able to call or text customers instantly from a single platform is a game changer. One of the features we love most is the ability to send bulk text message campaigns. We use these every few months, and they consistently generate a significant number of leads and customer enquiries. Our customers also love the convenience of texting rather than having to make a phone call. More recently, we integrated Podium with our workshop management platform, allowing all customer communication to come through a single phone number. This has streamlined our processes and improved the customer experience even further. The system is fast, reliable, user-friendly, and backed by a great team. We genuinely cannot speak highly enough of Podium and would highly recommend it to any business looking to improve customer communication and grow their online reputation. Matt – Giant Bayside
donna Y.
Gets the five star reviews rolling in! Easy to use interface.
Tu W.
Ever since we converted our landline to take text through Podium, this service has allow us to grow as a business. It is so easy to reach out and get reviews and contact our customers. It’s so user-friendly and they’re always reaching out to help us if we need it. This is Tu Tran from Vinca jewelry.
Jordan C.
Podium platform provides my franchise business Mattress Firm the tools it needs to be successful. My google review scores at all my stores have gone up exponentially since utilizing podium. The AI review responses allow for fast and efficient customer interactions for all customer reviews. Overall a game changing service that any and all businesses should utilize. -Jordan Cooper Mattress Firm New Mexico
