PodiumReviews of podium.com

Very user friendly and has many options for promotion and exposure

Podium has been a fantastic partner for our business! The platform is intuitive, user-friendly, and gives us great control over both our experience and the customer journey. Their team is incredibly responsive—quick to answer questions, willing to escalate issues when needed, and always available to support us. What really stands out is how collaborative and solution-oriented everyone is. Whether it’s a quick question or a deep dive into backend processes, there’s always someone ready to help and find an answer. As a small business, efficiency matters, and Podium consistently delivers results that make our operations smoother and more effective. - Alevia Houston at Alliance Insurance Agency

I love how I am able to leave comments for my coworkers to see in the texts without the customers seeing them. The customer support is 100% amazing!

Our company uses podium & it has served us well for collecting reviews & communicating with our customers.

Podium has been one of the best business investments I have committed to in my 25 years of business. It has aligned perfectly with our customer service model as well as lead generation. Highly recommended not just for what I has done for us in the past and what it continues to do for us now, but for there ever present forward thinking and adding of new services and integrations.

Podium is a great tool to be able to interact with customers quickly and easily

This has been a time saving platform, where we can answer questions quickly on the go.

We began our relationship with Podium as a way to increase our number of Google reviews. As a retail jewelry store (Pineforest Jewelry), we integrated their system with our POS software for seamless ease of use. We then purchased a new phone system thru Podium. Now, they offer text options for customers on the same phone number they call to speak with us. Podium also provides call and lead tracking with in depth analytics. We HIGHLY recommend Podium to other businesses in any industry!