PodiumReviews of podium.com

Adding Podium to our process has increased customer communications to the point where customers mention our immediate response time and excellent communication in their Google reviews. The AI and template features allow or team to be fast and thorough with customer contact. Our service was the same before Podium, but customer contact was limited and inconsistent. Now the customer knows every step of the process in their customer journey. Bill Connolly North Idaho Spas

Podium has help us increase our Google reviews, communicate with our customers using the phone service, and collect payment with their excellent credit card processing terms.

Your team at the trade show was very helpful explaining the benefits of the AI assistant. We’re signed up and excited to get Larry onboard to help our customers. Thank you for patience!

Podium helped us get way better reviews! There are tons of features that we haven't even tapped into, but Podium's support has always been great. Our business is definitely better off for having the platform.

Easy to navigate. Great customer service

Podium is great for small to medium sized businesses. It keeps our conversations with customers on both phone calls and text messages in one place without the difficulty of trying to find past conversations. It is very easy to reassign conversations to the employee best suited to handle it. It allows for notification to an employee when a new conversation is assigned. It also is great for putting in follow up notes and tagging a specific employee. Perfect for us!

We love having all of our business communications funneled into one easy to use platform. Also, the review feature is super easy for or customers to provide feedback on how we're doing.

We had 3 Google reviews before starting with Podium. We now have 237 with a 4.9 rating. We also utilize the credit card processing and the percentage cannot be beat!