PodiumReviews of podium.com

Emily, our Customer Success Manager, is easy to work with and does a great job keeping our account running smoothly and professionally.

Rey here from Karplus Warehouse Inc. Been using Podium Phone system and AI for 3 months now and it's been great. Not a lead wasted and even phone calls are being followed up. We are waiting for their CRM to be launch so we could streamline everything. Best move so far for us in 2026. Everyone is very helpful and knowledgeable, to mention a few, Josh (signed us up), Laura (Implementation), Derrick(Our performance manager) . At the start of our implementation, there was some minor hick ups and afraid it would affect our operation, but it was solved right away. Thanks you and looking forward for more advancements in AI.

I am William Molina, the owner of Koolpro Air conditioning Houston. Initially, I was hesitant about using Podium. However, what ultimately drew me to try it was the AI answering integration. It significantly improved our customer communication, bill collection, reviews, and freed up time from answering bots, thereby enhancing our efficiency and productivity.

We love Podium because it enables multiple team members to answer calls directly from their cell phones, making it easy to stay connected and responsive. The call transfer feature is especially helpful when customers need to speak with a specific person. We also plan to start using the bulk messaging feature to communicate more efficiently with our customers. Another major benefit has been the significant increase in our Google reviews—likely by more than 1,000%. Our customers appreciate the convenience of being able to text us and send photos, which has made communication faster and more effective for everyone.

user experience is always great, i never have any issues

Podium is a great partner in helping manage responses to reviews and giving a variety of responses which are important in helping customers feel honored and appreciated.

Fast, efficient, polite, good communications, professional. Excellent service. Manzoor who delivered the car was friendly, helpful, courteous and professional. Stress free way to buy a secondhand car

Ardmore Aesthetic Solutions has had an amazing experience with Podium. We love the platform and use it for payments, lead integration, and reviews. It’s honestly amazing and I highly recommend the platform to anyone looking for an all-in-one platform for RCM and lead integration.