podiatrybroker.comReviews of podiatrybroker.com

Response from podiatrybroker.comApr 28, 2026

Response Regarding Complaint – Dr. Spitz To Whom It May Concern, We respectfully dispute the allegations made by Dr. Spitz and submit the following factual clarification. Dr. Spitz retained our company for assistance related to the attempted sale of his podiatry practice. Our role included valuation guidance, listing support, buyer screening, and transaction assistance consistent with our service model. At the core of this matter is not communication failure, nor confusion regarding fees. The central issue was the seller’s unwillingness to align with fair market value and realistic market conditions. 1. Pricing Guidance Was Provided Early and Clearly After reviewing the available practice information, we advised an estimated fair market value significantly below the seller’s preferred asking price of $697,000. We further explained that pricing a practice materially above what the market can support often results in little or no buyer traction. Unfortunately, that is what occurred. A seller may choose any asking price, but the market ultimately determines whether buyers respond. 2. Fee Structure and Services Were Fully Discussed Any suggestion that Dr. Spitz did not understand the fee structure or services is inaccurate. Prior to proceeding, there were numerous communications—including calls, emails, and discussions involving his son—regarding: Our fees Scope of services Process expectations Seller responsibilities Market realities The seller proceeded with full opportunity to ask questions and obtain clarification. 3. Continued Assistance Was Provided Even after the initial pricing strategy proved unsuccessful, we continued to assist by revisiting the valuation and discussing a revised listing strategy. We advised that a more realistic path forward would be listing around $420,000, with a likely sale result closer to $380,000, depending on buyer demand and financing conditions. Written confirmation was requested so progress could continue. That confirmation was not provided. 4. Seller Dissatisfaction Does Not Equal Misconduct We understand that failing to sell a professional practice can be frustrating. However, disappointment with market response does not constitute wrongdoing by our company. No company can force buyers to pay above-market prices, nor guarantee a sale at a seller’s desired number. 5. Conclusion This complaint appears rooted in dissatisfaction with market outcome rather than any failure of service. We acted in good faith, communicated repeatedly, provided valuation guidance, and remained available to move forward once realistic pricing alignment was reached. We respectfully request that this complaint be viewed in that context. Sincerely, Podiatry Broker Management

Response from podiatrybroker.comMar 24, 2026

We appreciate all feedback and take our client relationships seriously. In this case, our team made multiple good-faith efforts to support Dr. Tsatsos throughout the process, including marketing the practice and introducing qualified prospective buyers. Unfortunately, the process became difficult to manage due to the seller's frequent last-minute changes, independent decisions made outside of the agreed structure, and inconsistent communication following key milestones—including after introductions were made. Our system is designed to guide sellers step-by-step through a structured process that maximizes the likelihood of a successful transaction. When that process is not followed, it can significantly impact outcomes for all parties involved. We remain committed to professionalism, clear communication, and delivering results for our clients, and we wish Dr. Tsatsos the best moving forward.

Response from podiatrybroker.comNov 11, 2025

Dear Dr. Martins, We appreciate your feedback and the opportunity to provide clarification. Our records show that we made several efforts to align your asking price with fair market value based on comparable sales and valuation data. The practice in question was your second location, and following the sale of your first office, market factors and asset adjustments affected the overall valuation. It’s also important to note that some of the statements in your review are inaccurate. Our fee for your listing was $2,995, not $3,500 as stated. Additionally, we do not “drop” clients; we continue to provide support and guidance throughout the term of the listing. When we discuss pricing realities, it is not about assigning blame — rather, it’s a reflection of market conditions and valuation principles. Ultimately, pricing decisions rest with the seller, and when an asking price remains significantly above market value, buyer engagement tends to be limited. Further, our marketing protocols work well and after several emails and phone calls, you agreed to using our service. While we take pride in successfully facilitating the vast majority of practice sales we represent, not every listing reaches closing when expectations and market conditions do not align. We stand by the documentation supporting our process and remain committed to transparent, data-driven representation for all of our clients. Thank you for sharing your perspective.

Response from podiatrybroker.comDec 24, 2024

Dear Doctor, As we have mentioned in previous communications, we regret that you are dissatisfied with our service. Our goal is always to sell a practice within six months. However, we acknowledge that we sometimes fall short of this goal due to factors outside of our control, such as the actions of the seller, buyer, their respective spouses, lenders, banks, or any other party involved in the transaction. In some cases, the timeline for selling can extend beyond our initial target. In certain markets, we advise sellers to expect a timeline of 6–9 months, while in other areas, the process can take 12 months or longer. Your listing isn't even 8 months yet. You initially reached out to inquire about a different service we offer, the CTS program. As we explained in detail, this program is priced higher than some of our other plans because it requires significantly more time and resources on our part. It is a separate and distinct service from what you initially signed up for, and the price difference reflects the additional work involved. We deserve to paid for our service but you wanted it for free. We understand your frustration regarding the price difference, but as we explained in several communications, this is akin to a medical professional charging for a re-exam of when a patient returns with a new condition - completely legitimate. Just as you wouldn't treat a patient for free because they previously had a bunion treatment for example, but now present with an ankle sprain. The anmkle sprain is a separate and distinct condition, service, and price. Our separate services are priced accordingly to reflect the distinct nature of each engagement. You also expressed concerns that we "sit on our listings." However, we have consistently promoted your practice sale through numerous emails and advertisements and still are. As we’ve mentioned before, we cannot control the actions of buyers or sellers, nor can we influence how individual buyers respond to a listing. In fact, we have received feedback from potential buyers who specifically mentioned that if this listing is yours is yours, that they did not wish to do business with you. This is outside of our control. Additionally, you raised the point that we should not accept more than one client per area. This was just after one of your colleagues hired us to sell their practice and you were angry. While we appreciate your input regarding only selling one practice per area, we believe this suggestion is not feasible. It would be akin to a patient telling you to limit the number of bunion treatments you provide. We operate on the principle of offering our services to all clients and facilitating fair competition in the market. Despite the challenging nature of this transaction and your recent critical feedback, we continue to actively promote your practice sale because we believe it’s the right thing to do. It is worth noting that it has not yet been 8 months since we listed your practice. At the outset, we recommended a lower asking price, but you chose to list at a higher price based on your assessment of the market. After several months with no serious offers, you have since lowered the asking price multiple times, ultimately bringing it in line with our original recommendation. At one point, you also mentioned that you never agreed to one of our listed prices for you, but we were able to promptly provide you with documentation showing that you had instructed us to adjust the price on a specific date. If you are dissatisfied with the results of our efforts, please remember that we do not have an exclusive agreement, and you are free to engage other brokers if you wish. Should you decide to discontinue with our service, simply notify us in writing, and we will promptly terminate our services. Until then, we will continue to fulfill our obligations as outlined. Thank you for your feedback, and we wish you a happy holiday season.