PodbeanReviews of podbean.com

The software is easy to use.

fijne overzichtelijke site, alles is goed terug te vinden en werkt naar behoren

just overall responsiveness from the team members

Missing $395.78 payout — Four support tickets and still no resolution. (Finally 16 days after my first email for me to receive a reply) I am extremely disappointed with Podbean's customer service and lack of accountability. My advertising revenue payout of **$395.78** was marked as paid around September 20, 2026, but the money has never reached my PayPal account. I have been trying to resolve this for weeks and have now opened **FOUR support tickets: #487058, #487227, #487333 and #488654**. Despite repeatedly escalating the issue, I have received nothing beyond generic responses saying the matter has been forwarded to another department or is being investigated. Nobody has provided an explanation, proof of payment, or any indication of when this will be resolved. Trying to contact Podbean outside its support system is equally frustrating. - Call their published telephone number, and an automated recording simply directs you back to their support website before disconnecting. - Message their Facebook business page, and they direct you back to the support website. - Contact their LinkedIn business page, and there is no response. - Submit further support tickets, and the issue remains unresolved. **It is an endless circle of being directed back to the same support system that has failed to resolve the problem.** I have even contacted PayPal, which confirmed that there were no restrictions on my account and no record of the missing payment. Podbean has been asked repeatedly to provide a transaction ID so that the payment can be traced, but has failed to do so. As a podcaster who uses and pays for Podbean's services, I find this level of customer service completely unacceptable. I am not asking for anything unreasonable. I simply want the money owed to me. After four tickets and weeks of trying, I am still waiting for someone at Podbean to take responsibility and actually resolve this.

It was easy to follow and streamlined.

Easy to understand and operate. Great feedback on performance!

Great tools. The AI clean up saves me a lot of time. Daily login, and bot checks are annoying, but so far it's not mistakenly locked me out, so I can live with it.

Podbean makes it so much easier if new to podcasting, there's a wealth of information/hints and tips. Customer service is excellent!