PodbeanReviews of podbean.com

Bert was very helpful. I received simple and detailed instructions that helped me resolve my problem quickly.

Prompt and USEFUL advice

PodBean always helps me, thank you!

Fast to respond, clear and friendly narrative, and quick to check in on whether the advice actually helped solve the problem. What truly stood out, though, was their willingness to go the extra mile, nothing felt rushed or transactional. I genuinely felt seen, supported, and valued as a client.

Quick response and patience with me as like I said in my email I'm not computer savvy and unfortunately I'm doing everything on my phone.

I signed up only because my instructors were supposed to host a podcast here, but it never worked. When I went to cancel, I was denied a refund for being one day past the free trial. Leslie in customer support and Melody in billing were completely unhelpful, offering no flexibility or real solution. I ended up paying for something I couldn’t even use. This kind of rigid, customer unfriendly approach speaks volumes. I’d avoid this service, there are far better companies to support that offer better solutions when things don’t go as expected. Update Dec 2nd: I reached out to podbean customer service and unfortunately there response was a front to seem supportive, but it has been found to lack intent. Not good customer service by any means.

Request was responded to in just a few minutes and the recommended solution fixed the issue immediately.

Very patient and thorough in answering my questions.