Hi! We're Plum Diamonds, and we're all about serving you premium lab grown diamond rings and fine jewelry. Each piece is fully customizable and crafted just for you in our own sustainable workshops. We offer free lifetime servicing and sizing, and we're founded by female jewelers who love diamonds (and won't steer you wrong!).Plum Diamonds crafts the highest quality gold and platinum settings in adherence to strict ethical and sustainability regulations. We own the best custom manufacturer in the business, where expert teams craft heirloom-quality fine jewelry for discerning customers across North America.Together, we’ve been doing this for generations and will continue for decades to come!Through www.plumdiamonds.com, we bringone-of-a-kind, impeccable rings direct to you.
Plum Diamonds (plumdiamonds.com) has 376 customer reviews on Five Star Index, with an average rating of 5.0 out of 5.
Also known as
plumdiamonds.com
Website
plumdiamonds.com
Category
Jewelry & Watches
Location
Chicago, Illinois
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 92% of reviews.
Latest
Most recent review: October 2026.
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Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
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Exceptional service and wonderful product. I had a right turn around time and Plumb delivered. The service team communicated with me quickly and sent me photos and updates. The hand written note was a nice touch. The only thing better than the amazing service was the ring itself.
Response from Plum DiamondsApr 11, 2024
Micah, we were as excited as you were that we could meet both your timeline and your ring design aspirations! Leaving a review means more than we can explain-thanks for trusting Plum with this special ring. Come back for wedding bands!
CG
cole G.
They were super easy to work with and…
They were super easy to work with and respond quickly.
Response from Plum DiamondsApr 10, 2024
Thanks Cole! We appreciate that you cared enough to leave a review! It was a pleasure working with you we're so glad you had a great experience. Please come back to Plum anytime!
JA
Janet
Kristy and Renee are wonderful
Kristy and Renee are wonderful! I wanted a custom piece and they responded quickly to my request. All emails with them were very prompt and cordial. I felt like they truly shared my excitement for my new ring and stayed in touch through every step of design, shipping and delivery. Highly recommend Plum Diamonds.
Response from Plum DiamondsApr 6, 2024
Janet, your sweet sentiment is much appreciated! We did really share in your excitement and we were so happy when you received your ring in time for the weekend. It's been a pleasure to work with you and we hope to do it again! Thank you!
EO
Erika O.
Since day one the response time has…
Since day one the response time has been beyond quick, they have always answered all my fiancé and my questions, no matter how many times we needed someone to repeat the same answer. Thank you sooooo much PLUM from getting my engagement ring to just receiving my wedding band today for our upcoming wedding. You guys have been great!
Response from Plum DiamondsApr 5, 2024
Erika, it has been a pleasure to work with you both! We love your set and are so excited for your upcoming wedding. Thank you for caring enough to leave a review and please come back to us for anniversary bands ;) Thank you again for supporting Plum!
JB
Joanne B.
I am so happy with the my ring
I am so happy with my ring, it's so beautiful. It's hard to believe that it's finally here! I appreciate all of the hard work, time and effort that went into creating it.
Response from Plum DiamondsApr 3, 2024
Joanne, we appreciate your appreciation! Thank you for acknowledging the effort it takes to create the rings we send to Plum clients...it is clients like you that make it worthwhile! We're honored you chose Plum, thank you!
ML
MLong
High quality at low price
High quality at low price.
For years I've joked with my now husband that if he was planning to buy a small diamond, he should have done it a decade ago. Being in my late 30s, I really wanted a ring I could be proud of. When we decided on a budget for our rings and being an absolute cheapskate at heart, I set to work trying to find the best deal on a REAL diamond. I didn't want to compromise on moissanite or CZ and in searching online for well-reviewed diamond dealers, I bumped in to Plum. I was skeptical at first, only because for the same size, grade rating, etc. they were considerably lower priced than the competition. When I had narrowed my decision to a couple of looks, I ordered a 'try on kit' from both Plum and another diamond company. At the time the other company had a setting that I thought was my favorite. I received their kit first and was heartbroken - the quality was low, the metal was thin and the price per carat was high. I barely put it on my finger before I put it back in the mail to return it. Luckily, the Plum kit arrived the next day, and I knew that was it. I have large hands and wanted a thick band, and of course, a large diamond (perspective, ya know?). The CZs they sent for size comparison were impressive, and the example rings allowed me to gather all of my ideas. After probably an annoying amount of emails with links and photos, Kristy helped me build my absolute DREAM ring. Prongs from one, band from another, diamond shape from a third, but tweaked in so many ways... I stepped out of the process at this point and didn't see it until the proposal. I was so in love with him, but also so in love with the ring. Unbelieveably beautiful, unbeatable service - truly feel like I could walk in the shop, as if I were family. My ring is the most beautiful one I've ever sen, and it's mine.
Response from Plum DiamondsApr 3, 2024
Oh my, thank you! This is more an a review, and we are so appreciative. It's been a pleasure to work with you both and you absolutely are family. Thank you again for your loyalty to Plum and your kind words.
TM
Tee M.
Absolutely Professional
The professionalism is out of this world. I received the ring yesterday and it was the best decision out there. So beautiful!! and Shiny!
Response from Plum DiamondsMar 20, 2024
Wow Tee, what a kind review! Your ring is gorgeous and we're so honored you chose Plum to make it~And, so appreciative you cared enough to leave a review!
RS
Ryan S.
Amazing customer service
Amazing customer service, thank you for making things right!
Response from Plum DiamondsMar 15, 2024
Hi Ryan! Thanks so much for trusting us with this important ring ~ it means so much to us! And also thank you for taking the time to leave a review, we are truly grateful.