Plum Diamonds Reviews | Read Customer Reviews of plumdiamonds.com

Plum DiamondsReviews of plumdiamonds.com

5.0376 reviews
Jewelry & Watches
5 S Wabash Ave. Ste. 704B, Chicago, Illinois

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Plum Diamonds

About Plum Diamonds

Hi! We're Plum Diamonds, and we're all about serving you premium lab grown diamond rings and fine jewelry. Each piece is fully customizable and crafted just for you in our own sustainable workshops. We offer free lifetime servicing and sizing, and we're founded by female jewelers who love diamonds (and won't steer you wrong!).Plum Diamonds crafts the highest quality gold and platinum settings in adherence to strict ethical and sustainability regulations. We own the best custom manufacturer in the business, where expert teams craft heirloom-quality fine jewelry for discerning customers across North America.Together, we’ve been doing this for generations and will continue for decades to come!Through www.plumdiamonds.com, we bringone-of-a-kind, impeccable rings direct to you.

Plum Diamonds (plumdiamonds.com) has 376 customer reviews on Five Star Index, with an average rating of 5.0 out of 5.

Also known as: plumdiamonds.com
Website: plumdiamonds.com
Category: Jewelry & Watches
Location: Chicago, Illinois
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 92% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Plum Diamonds reviews

376 approved reviews, newest moderated first

Evan F.
Dec 9, 2024
This place is amazing
This place is amazing. They have affordable lab grown diamonds with excellent customization ability. I had no trouble ordering the ring, and it arrived in a timely manner. Their customer service was amazing as well. They make sure to confirm addresses multiple times to ensure a safe arrival. At first I was skeptical from ordering off their website because of the low reviews. However, I am confident enough to say that this place is legit and their products come out looking wonderful!
Response from Plum DiamondsDec 9, 2024
Hey Evan, thanks so much for taking a leap of faith with Plum Diamonds! And thank you so much for caring enough to leave a review (and by "low reviews" we think you mean low in numbers, not in stars!!). Reviews really do help others feel more comfortable giving us a try so we are very appreciative! Please come back to Plum again soon and congrats!
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JR
Nov 26, 2024
Great everything
Great product, customer service, and shipping. I was originally hooked for the product and return policy but truly it's bigger than the return policy it's the commitment to make sure you get exactly what you want and turns out I got that on the first try!
Response from Plum DiamondsNov 26, 2024
Thank you for noticing - we do try to make sure we hear each customer's desires! We work to make sure everyone leaves wanting to be Plum customers for life. We appreciate your review!
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Josie H.
Nov 13, 2024
Fun and easy to use!
Fun and easy to use engagement ring try on kit! I would recommend this for anyone unsure of what you like in an engagement ring!
Response from Plum DiamondsNov 13, 2024
Josie, thanks for sharing your experience with our Find Your Diamond kit! We work hard at making them fun, personalized and worthwhile - we hope to see you at Plum again soon!
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Jillian H.
Nov 4, 2024
Incredible product and business
The packaging was great! There was a personalized note inside thanking me for my business. The communication was great too as I got many updates as to when I would be expecting the product. Definitely recommend Plum!!
Response from Plum DiamondsNov 4, 2024
Jillian, Thanks so much for sharing your experience! We work hard to make sure we exceed customer expectations - we're glad we succeeded. It means a lot that you'll recommend us too-thank you!
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Michelle H.
Oct 28, 2024
Such a great experience and got a…
Such a great experience and got a beautiful ring! Thank you !
Response from Plum DiamondsOct 28, 2024
Michelle, we're so happy to hear you were pleased with both the experience and your ring! It's important to us that our clients' expectations are exceeded start to finish - thank you for giving Plum a chance!
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Levi J.
Oct 27, 2024
The whole experience was awesome.
The whole experience was awesome.
Response from Plum DiamondsOct 28, 2024
Levi - that whole review is awesome! Short but perfectly effective and we wholeheartedly appreciate it. Please come back to Plum anytime!
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Nicole H.
Oct 26, 2024
Responsive, Accommodating, and Personal
Working with Plum Diamonds has been an amazing experience for me. The staff have been promptly responsive to answer my questions, as well as very accommodating in assisting me find the ring of my dreams. They’ve made this experience exciting as well as personal, and I am happy to say that as soon as I’ve made my selection that I will be eagerly waiting to see my customized ring when it comes!!
Response from Plum DiamondsOct 26, 2024
We can't wait to to make your ring! The pleasure has been ours so far ~ thank you for supporting Plum and leaving a review of your experience so far!
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Tb
Oct 18, 2024
So Amazing!
Great service and gorgeous ring!
Response from Plum DiamondsOct 18, 2024
We can't ask for more than that! Thank you for taking a moment to share your experience with Plum - we so appreciate it!
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