PluginFoxReviews of pluginfox.com

never received product

Regardless of if the VST software (Acoustic Samples) was unable to be installed (which after several tries, the software failed to be installed on the computer, never had this issue with PluginFox before, except this one time), but there is a no refund policy. So, the $99.00 software is useless which PluginFox cares less about after emailing the company. Also, I asked to have my account deleted, but never heard back. PluginFox must screen all its software VST products from various vendors around the world so the consumer, like me, is satisfied. PluginFox places profit over customer service. Therefore, it gets, one (1) star.

The method of downloading and activation was diabolical! The website was all in German (I'm in Australia) with no option to change the language, I had to use google translate to work this out. The site had multiple issues with the password, it essentially wants to write the password for you, mandating use of certain characters. Every time it said there was a problem with the password (even when there was not) it would remove all of my information such that to simply correct the password, I would have to re-enter all of my account information. After around half hour, I got the vst downloaded and installed. I went to use it, only to have to create another account with a different website and verify again. When I finally got to using the product (ThreeBodyTech G31) it wasn't very good anyway! I will never use PluginFox again, I don't recommend PluginFox, and I don't recommend ThreeBodyTech G31, sorry guys, you missed the mark on this one!

Can't load product. Ordered yesterday, and so perhaps it'a understandable -- but I have heard nothing...

I would have to give you a 2/20 for all the suffering you put me through. I buy from you, you collect from me in a fraction of a second. but you give me download links that don't work. The first software I was able to download took me over an hour for the link to work. As for the second plugin, it has already been 24 hours and the link is still corrupt. You tell me to use a wired connection; what I use with a core i5 computer and 16 Gigabyte of RAM; a free space of 120 GB. I consider that I threw my money out the window. And do you have the courage to ask me to give you a rating? This is simply anarchy. Leave me alone. Don't write to me at all.

Made a purchase that hasn't worked. Have contacted support twice now and still waiting for them to sort it or tell me what to do.

Paid 50£ for some plugins and couldn't install them

My software would not install