Hiroki
I haven't received the download guide…
I haven't received the download guide email for the plug-in software I purchased yet.

PluginFox is an audio software dealer - we sell a great selection of plugins, virtual instruments, sample libraries, presets and more.
PluginFox (pluginfox.com) has 602 customer reviews on Five Star Index, with an average rating of 4.0 out of 5.
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Hiroki
I haven't received the download guide email for the plug-in software I purchased yet.
hiroaki K.
I purchased the plug-in more than half a year ago, but the download code never came. terrible
Devin S.
The “Midnight Mirage” VST by Mike & Keys (on Mac) has a sound problem. It has a crackling/static sound at the tail end of every instrument and it’s really annoying and impossible to make music with. Can you guys fix it? It would be very helpful. Thank you
Response from PluginFoxMay 18, 2022
Hi Devin, that's not a product we sell unfortunately. This particular order was for AIR Xpand. It's best to get in touch with Studiolinked (the developer of Mike & Keys) for them to look into your issue: https://www.studiolinked.com/contact-us
Peter Van V.
64 bit plug-ins never worked
Dale J.
there customer service needs help
Response from PluginFoxMay 18, 2022
Hi Dale, For this order, we manually sent your license to you within 3 minutes of you placing the order. If you have any specific issues that we're not aware of, please let us know: [email protected] Thanks! Lawrence, PluginFox
Kyle B.
The plugin was not supported for my OS and I couldn’t get through to anyone with customer support.
Response from PluginFoxMay 18, 2022
Hi Kyle, I've had a look and can't find any emails from you in the past, apologies if they've gone astray! The DB33 plugin has since been updated to be compatible with more recent operating systems, so it's worth taking another look. If you have any questions, please let us know. Lawrence, PluginFox
Walter W.
Never bought anything from you. Somehow I received an email asking me to review my purchase. Never even heard of this site.
stop spamming M.
Constantly spamming me with requests to review on trustpilot. 3 in 30 seconds (all to the same account. I don't have multiple accounts).
Response from PluginFoxMay 18, 2022
There was a glitch with our review requests for customers with multiple past orders. We're sorry about the multiple invites! There is an unsubscribe link at the bottom of the invitation to prevent any future invitations. Thanks for your understanding. Lawrence, PluginFox