AN
Misleading product, broken features, and forced to pay close to 5,000 SEK for a useless service!
I am giving this company 1 star only because I do not have the option to give them zero. I am completely disgusted by my experience with PLR.me. I was completely misled into purchasing this digital product by inaccurate advertising. On the very first day of my purchase, I noticed that multiple internal structures in the product were completely broken. For example, the AI personas do not work correctly—once you create a persona, you cannot change it, as it keeps reverting back to the initial settings. Additionally, the PDF personalization feature is broken; PDFs are automatically assigned you cannot even choose ther version you want for a product. It is entirely useless for my use case. Furthermore, the company uses shady tactics, coercing buyers into downloading files immediately just so they can claim you cannot revoke the purchase or ask for a refund. I spotted these severe issues on day ONE (20th april 2026) and immediately pleaded for a refund. I sent four consecutive communications on the PLR.me page as well as through email asking for assistance and then a refund, but the company ignored me and took nearly a month to respond. When they finally did, I had a call with the owner. Instead of offering a refund for a broken product, they just tried to convince me to keep trying to use something that clearly does not work. Since then, they have gone completely silent and refuse to reply to my mails. Because of their unresponsiveness, I had to seek intervention through Klarna. Unfortunately, due to the company's forced download trap, Klarna could not force them to return my money. I was forced to pay close to 5,000 Swedish kronor for a digital service I have never been able to use. I actually paid the last installment this month (august 2026 through klarna) just because I could not stand seeing the charges come in for a product I am not using, and where unfortunately, Klarna could not help me or force the company to either fix the service or return my money. Do not trust their marketing. Their product is broken, their customer service is non-existent unless they are trying to trap you into keeping the product, and their refund policies are incredibly deceptive. Save your money and stay far away from this company.
Response from PLR.meAug 21, 2026
We take every customer’s experience seriously, and we’re disappointed to see this review. PLR.me has served hundreds of thousands of subscribers and customers over the years, and we’ve built our reputation by focusing on providing quality content, tools, training, and support to help our members succeed. In this particular situation, our team went beyond what was included with the customer’s purchase, including providing additional training and coaching at no additional cost in an effort to ensure they received as much value and support as possible. The client was fine after this and happy with a clear direction and next steps. While we understand that we won’t always meet every customer’s expectations, we stand behind the effort our team made to support this customer and the value that was provided. We’re always willing to listen, learn, and work toward a reasonable resolution when there is a legitimate concern. Our commitment remains the same: provide our customers with an exceptional experience and continue earning the trust of the PLR.me community.




