Plowz & MowzReviews of plowzandmowz.com

Placed an order for one time dog waste removal. Set an appointment, no one showed. Called again a few days later, was told the service had been re-assigned. Again, no one showed up, and no call. Very disappointed in the service.

Used in the past multiple times, got a text that the driver stated my driveway was longer than expected would I approve the new fee at 6.30 pm. Texted yes within two minutes, they left stated they would be back....not completed. Next morning stated multiple times that they had to release driver. Finally canceled 4 reassigned.

Company is trash. Never comes through with a plow.

This fall, I hired this company for leaf removal. For important context, my front, side and back lawns are professionally landscaped with a focus on native plants. While the leaf removal was scheduled for Sunday, the crew did not show up until Monday morning. There was little to no communication about the delay. The crew arrived Monday a little after 9am. A little while later I went outside to discover the crew had taken a weed wacker to more than 35 of my native grasses along with about 10 still flowering late blooming yarrow and some annual Verbana that had not yet gone to seed. I told the crew to stop and asked why they were doing what they were doing. They said I had ordered this service. I said I ordered "Yard Cleanup" which is described as removing leaves and smaller sticks and twigs. After some not great back and forth (including the crew saying, "we've been here for almost 30 minutes why didn't you come stop us before"), they cleaned up the mess they made (but not the damage) and removed the leaves. As soon as the crew left, I called the Plowz & Mowz help line. The person on the phone was very sympathetic and said "they should not have been cutting anything." I sent them follow up pictures of the damage and they promised to get back to me shortly. A couple of hours later, they called me back and offered $50 off my next service. FYI, this service cost me $467. I was stunned and said that's totally unacceptable. They asked for more pictures which I sent and they said management would get back to me by noon the next day. I also sent a text saying at a minimum I expect a full refund. Someone who I expect is in management named "Billy" texted me a little before noon the next day saying they needed more time to investigate but would get back to me shortly. I have heard nothing more from them. I texted them earlier this afternoon letting them know if I didn't hear back, I would be escalating to Better Business Bureau and social media.

Shockingly bad. Got charged for service that was not performed. In the 'completed job' photos, they had pictures of a yard that wasn't mine, nor my neighbors. Called multiple times to have Plowz & Mowz refund or complete the job. All they were able to do was to cancel the already completed job. It was like talking to people from Mars.

I requested a custom quote for a cleanup job on a small home front and backyard that included a haul-away of anything that did not belong in a yard. It also stated that bushes were roof high and needed to be trimmed back to an appropriate height with many overgrown vines than needed removal. The reservation for the work was made weeks in advance. I was never contacted (I thought since it was a custom job someone would reach out, but was not really concerned since they accepted the job). I met them the day of the job and they looked around and indicated that it was more work than was expected. I offered additional payment if it would take longer than they had originally thought. They went, I thought around the front, but when I followed they weren't there. Later I got a text saying that they had declined the job. The person that answered the phone could not get the "custom department" to call me because they are, and I quote, "an app-based company". They could not get anyone else out that day nor the next. I canceled with them and went with another more reliable company who came out, did a walk-through, and started the work that was needed. They cannot provide any real support. They have been unhelpful and left me in a very bad position as this was a time-critical job For all of these reasons I would not recommend this company to anyone.

After reading reviews on several other web sites, I cannot strongly enough recommend that you DO NOT use this service. I requested lawn mowing four days prior to the requested date, and the job was accepted. I was informed that the service would be done on the requested date, between 11AM and 4PM. Around 1PM, I contacted the company for an ETA, and was told 1:30. That time came and went and I contacted the company and was told that they were 20 minutes out. At 5:43, I received a message that the provider had mowed the wrong lawn and would be there between 8:30 and 9 AM the next day. At 8:22 PM received a text that they had to release the provider and would reach out to get another. I am in the process of "downsizing" and was hoping not to have to mow the lawn myself prior to my move but ultimately ended up doing it myself. But it begs the question: 22 years into the 21st century, with various navigational aids on phones and the ability to download and/or print maps off of the internet, how do you mow the wrong yard?

I ordered plow 12 hours ago for a time frame to make sure drive way was clear for my dog watcher . I get that it is hard to give a eta in a storm but 12 hours later?!?! It is over priced 70 bucks for my little drive way and i ordered plow two times today so 140 for my drive way foe the large amount of snow. Very frustrating service